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Fixed-price Kommo integration

Kommo Shopify Integration, Connected, Tested and Documented

A Kommo Shopify integration puts every order into a messenger-first CRM. Kommo has a native Shopify app: each new order creates a lead and Kommo builds a pipeline named after your store. Orders cannot be cancelled or archived from Kommo because changes do not sync back to Shopify. Zapier adds paid-order, new-customer and abandoned-cart leads. We configure, extend and test, from $390.

  • Native app installed and pipeline stages set
  • Order leads routed to the right owner
  • Abandoned-cart and customer leads added where useful
  • Test log and a recorded handover
From$390
Delivery3 to 14 working days
Revisions2 rounds
Kommo and Shopify integration shown as a connection map with contacts, companies and deals, a sync log and four build steps
Our track record

Launched 450+ Shopify Stores Since 2015. Now We Connect Them to the Tools You Run.

A store is as useful as the systems around it. Our integration work comes out of years spent inside Shopify, so we know what a clean order looks like before it reaches Kommo.

450+

Shopify stores designed and launched

4.9+

Average rating from verified clients

2015

Building Shopify stores since

Secure checkout

Pay through a protected checkout and keep a full order record.

Two revision rounds

Included in every package, so the result matches what you pictured.

Backup before changes

We work on a duplicate of your theme, never on your live store.

Who this is for

Six Reasons Owners Book Kommo Shopify Integration

Kommo works through chat, so lead handling must be fast. These are the cases we build for.

You are a good fit if
  • Your store runs on Shopify
  • You have, or will open, a Kommo account
  • You want a fixed price and a written scope
  • You can share the access we ask for
  • Teams selling through WhatsApp and chat

    Each Shopify order becomes a lead in a store-named pipeline.

  • Teams expecting two-way order control

    Orders cannot be cancelled or archived from Kommo because changes do not sync back.

  • Teams relying on sync speed

    Updates depend on real-time sync intervals, so minor delays are possible.

  • Teams wanting extra lead sources

    Zapier can create leads from abandoned carts and new customers.

  • Teams with duplicate contacts

    Matching rules keep one contact per customer.

  • Teams needing automation

    Kommo's salesbot and webhooks react to new order leads.

Problems solved

Kommo Shopify Integration: Six Faults We Fix First

Kommo setups fail on pipeline design and expectations. These are the six faults we fix.

The problem

Unplanned pipeline

The outcome

Stages do not fit your process. We design them.

The problem

Expecting reverse sync

The outcome

Cancelling in Kommo does nothing in Shopify. We train and document it.

The problem

Leads unassigned

The outcome

Orders sit unowned. We assign by rule.

The problem

Duplicate contacts

The outcome

Repeat buyers duplicate. We match.

The problem

Slow follow-up

The outcome

Nobody replies. We add salesbot reminders.

The problem

No handover

The outcome

Rules are unwritten. We document them.

What we can do

Kommo Shopify Integration: What We Set Up Inside Kommo and Shopify

How we set up Kommo and Shopify, in order.

Install

Native Shopify app.

Pipeline

Stages and owners.

Automation

Salesbot and Zaps for carts.

Matching

Contact rules.

Tests

Real orders.

Handover

Notes and recording.

What is included

The Kommo Integration Checklist, Group by Group

Six groups, four checks each. Set them beside any quote you have and see which ones it names.

Connection

  • Regular connection health check
  • A live read proves the link first
  • Narrow Shopify access for this flow
  • Tokens held in a secure vault

Triggers

  • Rules by tag, country or order value
  • Late and early events handled
  • Each trigger tested on its own
  • Flow starts when an order is paid

Mapping

  • Lead value and pipeline stage mapped and formatted
  • Blank values in responsible user handled on purpose
  • Custom fields mapped where needed
  • Phone number lined up across systems

Safety

  • A unique key stops duplicates
  • Failure alerts to a named person
  • Platform limits respected
  • Opt-outs and consent carried across

Testing

  • Tested with a paid order
  • Tested with a returning chat contact
  • Written test log delivered
  • First live runs watched

Handover

  • Picture of what moves where
  • Settings documented in plain English
  • Everything in your name
  • Support for early questions

You approve the plan and the test. We do the rest and leave you with the notes.

The connection, mapped

Kommo and Shopify: How the Connection Is Wired

An integration is simplest to judge when you can see it. The picture shows the pieces we build for Kommo: the records on each side, the status of every link and the log a person can read.

Every event accounted forShopify store sits in the centre and connects to Leads (Synced), Contacts (Checked), Chats (Moving), Companies (Counting), Deals (Matched), Orders (Linked). Data pulses travel to each tool in turn and an activity log records: Leads matched, no duplicate; Contacts mapped field by field; Chats checked against Shopify; Failures retry, then alert. Stages: Plan, Build, Verify, Launch.Every event accounted forShopify storeLeadsSyncedContactsCheckedChatsMovingCompaniesCountingDealsMatchedOrdersLinkedSync logLeads matched, no duplicateContacts mapped field byfieldChats checked againstShopifyFailures retry, then alert1Plan2Build3Verify4Launch
Every event accounted forShopify store sits in the centre and connects to Leads (Synced), Contacts (Checked), Chats (Moving), Companies (Counting), Deals (Matched), Orders (Linked). Data pulses travel to each tool in turn and an activity log records: Leads matched, no duplicate; Contacts mapped field by field; Chats checked against Shopify; Failures retry, then alert. Stages: Plan, Build, Verify, Launch.Every event accounted forShopify storeLeadsSyncedContactsCheckedChatsMovingCompaniesCountingDealsMatchedOrdersLinkedSync logLeads matched, no duplicateContacts mapped field by fieldChats checked against ShopifyFailures retry, then alertPlanBuildVerifyLaunch
Portfolio

Stores We Designed, Ready to Connect to Kommo

Integrations sit behind the storefront, so here is the storefront we build. Imagine each store below with leads flowing into Kommo.

Pet visual for Custom Shopify Collection Page Template

Paw Field Pet Shopify Visual

Pet
Jewelry visual for Custom Shopify Theme Design from Scratch

Orbit Fine Jewelry Shopify Visual

Jewelry
Electronics visual for Full Shopify Store Redesign & Makeover

Circuit One Electronics Shopify Visual

Electronics
Interior design visual for Services & Booking Store Setup on Shopify

Frame & Form Interior design Shopify Visual

Interior design
Craft creator visual for Shopify Starter Store Design (Link-in-Bio Setup)

Maya Makes Craft creator Shopify Visual

Craft creator
Kids activities visual for Subscription Box Shopify Store Design

Curious Crate Kids activities Shopify Visual

Kids activities
Process and timeline

Six Stages From Brief to Live Kommo Sync

A fixed order of work keeps the project predictable. You know what happens next at every point.

  1. 1

    Brief and scope

    First we find out what you sell, how your team uses Kommo and which events count. A quick look at your orders and leads tells us where to begin and what to avoid.

  2. 2

    Access and connection

    Access is narrow and approved by you, using an OAuth sign-in or an API key. A live read proves the connection works before any build begins.

  3. 3

    Map and rule

    Together we map phone number, lead value, pipeline stage and responsible user, decide which system wins each clash and write down how blanks behave.

  4. 4

    Build in a copy

    Nothing is built on live records. The flow runs on test data first, and you see the plan, plus a recording if useful.

  5. 5

    Test on real cases

    We run a WhatsApp enquiry, a paid order and a returning chat contact, then refunds and edits, and verify each outcome against what the store shows.

  6. 6

    Go live and hand over

    Once you approve, we switch the flow on, watch the first runs and hand over notes, a diagram and a short recorded tour.

Compare your options

Four Ways to Connect Kommo and Shopify, Compared

Each route has a place. Scan the rows that matter to you and see which one you would trust with your orders.

What mattersDo it yourselfNo-code platformFreelancerStore Design Expert
Fields mapped on purposeDefaultsYes, if you build itDepends on the sellerYes
Unique key stops duplicate recordsOften missedPossible with effortNot usuallyYes
Failed runs raise an alertNoOnly if you add itNot usuallyYes
Refund and edit cases testedRarelyWhen you testHit and missYes
Fixed price up frontPlan fees onlyPlan fees plus your timeYesYes
Documentation and video handoverNoNoNot usuallyYes
Accounts stay in your nameYesYesDependsYes
Help after go-liveVendor help deskHelp desk of the platformOften noneIncluded for a period
Inside every project

How We Protect Your Orders and Customer Data

None of these costs extra. They are simply how we work.

Secrets kept in a vault

A secure vault holds every key and token; none appear in notes or chat.

Nothing sent without approval

Anything that emails, texts or posts to a customer is reviewed with you before it is switched on.

Failures raise a flag

A named person receives an alert, with the order and the reason, whenever a run fails.

Plain scope, two revision rounds

You see the price before paying. Changes within scope go through two structured rounds, so a tweak never becomes an hourly invoice.

A written definition of done

A flow is finished when it handles a WhatsApp enquiry, a paid order and a returning chat contact correctly and the results are logged.

Build in a copy, never live

The flow is built and tested against test data. Your live orders and leads are untouched until you approve.

Interactive price calculator

Price Your Kommo Shopify Integration

Pick a package, answer three short questions and add any extras. Your total and delivery window update as you click, with nothing hidden until checkout.


Choose your packageRequired

Each package reaches further into Kommo. Every option below shows its own price and any extra days, so nothing is revealed after checkout.

One flow live between Shopify and Kommo: create the lead from the chat, mapped and tested.

  • Kommo authorised through an OAuth sign-in or an API key
  • A trigger for when a customer messages the store
  • Phone number, lead value and pipeline stage mapped
  • Every write protected from duplicates
  • Proven on a WhatsApp enquiry and a paid order
  • Test log plus a recorded walkthrough

The core set: Kommo will create the lead from the chat; move the lead to won; attach the order to the conversation, protected by filters and retries.

  • Everything in Single Workflow
  • A trigger for each: a customer messages the store, an order is paid, an abandoned cart is recovered
  • Responsible user and custom fields mapped
  • Filters by tag, country and value
  • Retries and failure alerts
  • Test on a WhatsApp enquiry, a paid order and a returning chat contact

The full build: two-way sync, history, monitoring for two weeks and a runbook.

  • Everything in Core Workflows
  • Two-way updates with per-field winners
  • History load of previous leads
  • A fortnight of run checks after launch
  • Access and roles review
  • Runbook with the rules and the fixes

Custom objects, unusual authentication, several Shopify stores feeding one Kommo account, high-volume stores above 10,000 orders a month, and builds that need your own servers are quoted separately at a fixed price.

How many orders does the store process a month?Required

High volume calls for batching and a peak-day plan.

One-way or two-way sync?Required

Both directions need agreed winners for every field.

Is your Kommo account empty or full of data?Required

Existing data is matched to Shopify ids up front.

How soon do you need it live?Required

Standard follows the schedule your other choices set. Pay to move up the queue and go live sooner.

Optional extrasOptional

Each one begins switched off. Turn on what you need, watch the total, switch it back off.

Request a custom quote

Custom objects, unusual authentication, several Shopify stores feeding one Kommo account, high-volume stores above 10,000 orders a month, and builds that need your own servers are quoted separately at a fixed price.

Request a Quote

Changed your mind? Choose Single Workflow, Core Workflows or Full Integration above to return to the instant calculator.

Packages and comparison

Kommo Integration Package Comparison

Here is each package line by line. When you compare our fee with a marketplace listing for Kommo Shopify integration, count how many of these checks the cheaper offer actually names.

What is includedSingle Workflow
$390
Core Workflows
$790Recommended
Full Integration
$1,490
Kommo authorised through an OAuth sign-in or an API keyIncludedIncludedIncluded
A trigger for when a customer messages the storeIncludedIncludedIncluded
Phone number, lead value and pipeline stage mappedIncludedIncludedIncluded
Every write protected from duplicatesIncludedIncludedIncluded
Test log plus a recorded walkthroughIncludedIncludedIncluded
A trigger for each: a customer messages the store, an order is paid, an abandoned cart is recoveredNot includedIncludedIncluded
Responsible user and custom fields mappedNot includedIncludedIncluded
Filters by tag, country and valueNot includedIncludedIncluded
Retries and failure alertsNot includedIncludedIncluded
Two-way updates with per-field winnersNot includedNot includedIncluded
History load of previous leadsNot includedNot includedIncluded
A fortnight of run checks after launchNot includedNot includedIncluded
Runbook with the rules and the fixesNot includedNot includedIncluded
Typical delivery3 to 5 days5 to 9 days8 to 14 days

The calculator above is the source of truth for your final price and delivery estimate.

Why Store Design Expert

Why Owners Choose Our Kommo Shopify Integration Over Doing It Alone

You are paying for judgement and for a result you can inspect, not for hours.

Safety designed in

Retries, alerts, unique keys and narrow access are in every build, not offered as extras.

Experience since 2015

Over 450 Shopify stores since 2015 mean we have seen most of the odd cases that break integrations.

We live inside Shopify

Orders, refunds, edits and metafields are daily work for us. That is a different skill from knowing the menus of Kommo.

4.9+ from verified clients

You can read verified client reviews on this page before paying, so past results are visible.

Tested on your real cases

Tests use the cases your store really sees, for example a WhatsApp enquiry, a paid order and a returning chat contact.

A price you can plan around

You see the cost and extra days for each choice in the calculator. Any Kommo subscription is billed by Kommo, so check what it charges today.

What we need to get started

Getting Started: What We Ask For

Three things get the work moving: safe access, a few answers and a decision-maker. Here is the detail.

Approve a collaborator request

Selling already? Send the address and accept a collaborator request. You keep ownership, we get a limited role, and you can revoke it at any moment.

Starting from nothing? We build first

No store yet? We build it in our Partner account, connect Kommo there and transfer the whole store to you, so you choose a plan only at the end.

Or share a staff login

A staff account is an option. The collaborator route is still better, as it can be cancelled instantly and involves no shared password.

Your Kommo access

Either create the Kommo account yourself and add us, or we open it with your email. You remain the owner, and we work through an OAuth sign-in or an API key.

Sample records

Share a few typical records from both tools, or point us to them. Real examples reveal how your data is really structured.

A decision-maker

Tell us who approves the plan and the test, and which rule should win when Kommo and Shopify disagree.

We never need your owner password or payment details. Access is limited, logged and removable at any time.

Testimonials

Client Words, Not Ours

Verified clients describe the brief, the build and the handover in their own words.

Verified

Store Design Expert delivered an outstanding website development experience! Their professionalism and attention to detail exceeded my expectations, and their proactive communication kept everything running smoothly. Truly impressed by their deep understanding and dedication.

WG
Warren G.United States
Verified

Very quick and detailed work! Store Design Expert does exactly what you want, in a very professional manner.

LF
Lena F.Germany
Verified

Store Design Expert did an outstanding job with top-notch professionalism on my website project. Everything was delivered quickly without compromising quality. I could not have asked for better!

JM
Jason M.United States
Verified

The website development work was nothing short of professional, with top-notch quality. Their exceptional level of cooperation made the collaboration seamless and enjoyable. Highly recommend working with Store Design Expert!

JC
Jeremy C.United States
Verified

Super great to work with, and super fair!

RO
Robert O.United States
Verified

The website development work was truly impressive. Their attention to detail and ability to exceed expectations made the project a success. Working with them was a breeze, thanks to quick responsiveness and a willingness to go above and beyond.

KD
Kevin D.United States
Verified

Store Design Expert was very knowledgeable about what I needed done to fix my Shopify store and how to improve the store layout. The project was completed very quickly, and I will definitely use them for support as my business grows.

ST
Samuel T.United States
Verified

Very satisfied with the work. Most importantly, Store Design Expert responded promptly to my questions and concerns. Thank you!

KB
Kyle B.United States
Verified

Outstanding work and outstanding customer service. Five stars! I will absolutely use Store Design Expert again for my next book.

KM
Katharine M.United States
FAQ

Kommo Shopify Integration FAQs

Everything owners ask us before booking.

How much does Kommo Shopify integration cost?

Single Workflow costs $390, Core Workflows $790 and Full Integration $1490. Order volume, data direction, existing Kommo data and add-ons change the total, and the calculator shows it before you pay. Most projects land between about $390 and $2090, with delivery from 3 to 14 working days.

How long does the Kommo integration take?

Single Workflow takes 3 to 5 working days, Core Workflows 5 to 9 and Full Integration 8 to 14. The usual variables are how much history you want loaded and how quickly you approve the test results. The Sooner and Fastest options shorten the schedule when a launch date is fixed.

Does Kommo integrate with Shopify?

Yes, with a native app.

What does it create?

A lead per new order and a pipeline named after the store. Searches like "kommo pipeline shopify orders" point to this service.

Can I cancel orders from Kommo?

No, changes do not sync back to Shopify. Searches like "shopify y kommo" describe the same work.

Is sync instant?

It depends on real-time sync intervals. Searches like "kommo shopify pricing" lead to the same build.

Can abandoned carts become leads?

Yes, via a Zapier template. If you came here from "shopify to kommo sync", you are in the right place.

Is Zapier needed?

Only for extra lead types. Related searches such as "connect shopify and kommo", the answer is the same.

Can you set it up?

Yes. Another way to phrase it: "kommo shopify zapier"; this page covers that too.

Ready when you are

Ready for a Kommo Integration That Just Works?

You have seen the process, the safeguards and the price. The next step is to select a package and tell us how your store works. This page covers Kommo Shopify integration.

  • Secure checkout
  • Two revision rounds
  • Test log and walkthrough included