Shopify stores designed and launched
Kommo Shopify Integration, Connected, Tested and Documented
A Kommo Shopify integration puts every order into a messenger-first CRM. Kommo has a native Shopify app: each new order creates a lead and Kommo builds a pipeline named after your store. Orders cannot be cancelled or archived from Kommo because changes do not sync back to Shopify. Zapier adds paid-order, new-customer and abandoned-cart leads. We configure, extend and test, from $390.
- Native app installed and pipeline stages set
- Order leads routed to the right owner
- Abandoned-cart and customer leads added where useful
- Test log and a recorded handover

Launched 450+ Shopify Stores Since 2015. Now We Connect Them to the Tools You Run.
A store is as useful as the systems around it. Our integration work comes out of years spent inside Shopify, so we know what a clean order looks like before it reaches Kommo.
Average rating from verified clients
Building Shopify stores since
Secure checkout
Pay through a protected checkout and keep a full order record.
Two revision rounds
Included in every package, so the result matches what you pictured.
Backup before changes
We work on a duplicate of your theme, never on your live store.
Six Reasons Owners Book Kommo Shopify Integration
Kommo works through chat, so lead handling must be fast. These are the cases we build for.
- Your store runs on Shopify
- You have, or will open, a Kommo account
- You want a fixed price and a written scope
- You can share the access we ask for
Teams selling through WhatsApp and chat
Each Shopify order becomes a lead in a store-named pipeline.
Teams expecting two-way order control
Orders cannot be cancelled or archived from Kommo because changes do not sync back.
Teams relying on sync speed
Updates depend on real-time sync intervals, so minor delays are possible.
Teams wanting extra lead sources
Zapier can create leads from abandoned carts and new customers.
Teams with duplicate contacts
Matching rules keep one contact per customer.
Teams needing automation
Kommo's salesbot and webhooks react to new order leads.
Kommo Shopify Integration: Six Faults We Fix First
Kommo setups fail on pipeline design and expectations. These are the six faults we fix.
Unplanned pipeline
Stages do not fit your process. We design them.
Expecting reverse sync
Cancelling in Kommo does nothing in Shopify. We train and document it.
Leads unassigned
Orders sit unowned. We assign by rule.
Duplicate contacts
Repeat buyers duplicate. We match.
Slow follow-up
Nobody replies. We add salesbot reminders.
No handover
Rules are unwritten. We document them.
Kommo Shopify Integration: What We Set Up Inside Kommo and Shopify
How we set up Kommo and Shopify, in order.
Install
Native Shopify app.
Pipeline
Stages and owners.
Automation
Salesbot and Zaps for carts.
Matching
Contact rules.
Tests
Real orders.
Handover
Notes and recording.
The Kommo Integration Checklist, Group by Group
Six groups, four checks each. Set them beside any quote you have and see which ones it names.
Connection
- Regular connection health check
- A live read proves the link first
- Narrow Shopify access for this flow
- Tokens held in a secure vault
Triggers
- Rules by tag, country or order value
- Late and early events handled
- Each trigger tested on its own
- Flow starts when an order is paid
Mapping
- Lead value and pipeline stage mapped and formatted
- Blank values in responsible user handled on purpose
- Custom fields mapped where needed
- Phone number lined up across systems
Safety
- A unique key stops duplicates
- Failure alerts to a named person
- Platform limits respected
- Opt-outs and consent carried across
Testing
- Tested with a paid order
- Tested with a returning chat contact
- Written test log delivered
- First live runs watched
Handover
- Picture of what moves where
- Settings documented in plain English
- Everything in your name
- Support for early questions
You approve the plan and the test. We do the rest and leave you with the notes.
Kommo and Shopify: How the Connection Is Wired
An integration is simplest to judge when you can see it. The picture shows the pieces we build for Kommo: the records on each side, the status of every link and the log a person can read.
Stores We Designed, Ready to Connect to Kommo
Integrations sit behind the storefront, so here is the storefront we build. Imagine each store below with leads flowing into Kommo.

Paw Field Pet Shopify Visual
Pet
Orbit Fine Jewelry Shopify Visual
Jewelry
Circuit One Electronics Shopify Visual
Electronics
Frame & Form Interior design Shopify Visual
Interior design
Maya Makes Craft creator Shopify Visual
Craft creator
Curious Crate Kids activities Shopify Visual
Kids activitiesSix Stages From Brief to Live Kommo Sync
A fixed order of work keeps the project predictable. You know what happens next at every point.
- 1
Brief and scope
First we find out what you sell, how your team uses Kommo and which events count. A quick look at your orders and leads tells us where to begin and what to avoid.
- 2
Access and connection
Access is narrow and approved by you, using an OAuth sign-in or an API key. A live read proves the connection works before any build begins.
- 3
Map and rule
Together we map phone number, lead value, pipeline stage and responsible user, decide which system wins each clash and write down how blanks behave.
- 4
Build in a copy
Nothing is built on live records. The flow runs on test data first, and you see the plan, plus a recording if useful.
- 5
Test on real cases
We run a WhatsApp enquiry, a paid order and a returning chat contact, then refunds and edits, and verify each outcome against what the store shows.
- 6
Go live and hand over
Once you approve, we switch the flow on, watch the first runs and hand over notes, a diagram and a short recorded tour.
Four Ways to Connect Kommo and Shopify, Compared
Each route has a place. Scan the rows that matter to you and see which one you would trust with your orders.
| What matters | Do it yourself | No-code platform | Freelancer | Store Design Expert |
|---|---|---|---|---|
| Fields mapped on purpose | Defaults | Yes, if you build it | Depends on the seller | Yes |
| Unique key stops duplicate records | Often missed | Possible with effort | Not usually | Yes |
| Failed runs raise an alert | No | Only if you add it | Not usually | Yes |
| Refund and edit cases tested | Rarely | When you test | Hit and miss | Yes |
| Fixed price up front | Plan fees only | Plan fees plus your time | Yes | Yes |
| Documentation and video handover | No | No | Not usually | Yes |
| Accounts stay in your name | Yes | Yes | Depends | Yes |
| Help after go-live | Vendor help desk | Help desk of the platform | Often none | Included for a period |
How We Protect Your Orders and Customer Data
None of these costs extra. They are simply how we work.
Secrets kept in a vault
A secure vault holds every key and token; none appear in notes or chat.
Nothing sent without approval
Anything that emails, texts or posts to a customer is reviewed with you before it is switched on.
Failures raise a flag
A named person receives an alert, with the order and the reason, whenever a run fails.
Plain scope, two revision rounds
You see the price before paying. Changes within scope go through two structured rounds, so a tweak never becomes an hourly invoice.
A written definition of done
A flow is finished when it handles a WhatsApp enquiry, a paid order and a returning chat contact correctly and the results are logged.
Build in a copy, never live
The flow is built and tested against test data. Your live orders and leads are untouched until you approve.
Price Your Kommo Shopify Integration
Pick a package, answer three short questions and add any extras. Your total and delivery window update as you click, with nothing hidden until checkout.
Request a custom quote
Custom objects, unusual authentication, several Shopify stores feeding one Kommo account, high-volume stores above 10,000 orders a month, and builds that need your own servers are quoted separately at a fixed price.
Request a QuoteChanged your mind? Choose Single Workflow, Core Workflows or Full Integration above to return to the instant calculator.
Kommo Integration Package Comparison
Here is each package line by line. When you compare our fee with a marketplace listing for Kommo Shopify integration, count how many of these checks the cheaper offer actually names.
| What is included | Single Workflow $390 | Core Workflows $790Recommended | Full Integration $1,490 |
|---|---|---|---|
| Kommo authorised through an OAuth sign-in or an API key | Included | Included | Included |
| A trigger for when a customer messages the store | Included | Included | Included |
| Phone number, lead value and pipeline stage mapped | Included | Included | Included |
| Every write protected from duplicates | Included | Included | Included |
| Test log plus a recorded walkthrough | Included | Included | Included |
| A trigger for each: a customer messages the store, an order is paid, an abandoned cart is recovered | Not included | Included | Included |
| Responsible user and custom fields mapped | Not included | Included | Included |
| Filters by tag, country and value | Not included | Included | Included |
| Retries and failure alerts | Not included | Included | Included |
| Two-way updates with per-field winners | Not included | Not included | Included |
| History load of previous leads | Not included | Not included | Included |
| A fortnight of run checks after launch | Not included | Not included | Included |
| Runbook with the rules and the fixes | Not included | Not included | Included |
| Typical delivery | 3 to 5 days | 5 to 9 days | 8 to 14 days |
The calculator above is the source of truth for your final price and delivery estimate.
Why Owners Choose Our Kommo Shopify Integration Over Doing It Alone
You are paying for judgement and for a result you can inspect, not for hours.
Safety designed in
Retries, alerts, unique keys and narrow access are in every build, not offered as extras.
Experience since 2015
Over 450 Shopify stores since 2015 mean we have seen most of the odd cases that break integrations.
We live inside Shopify
Orders, refunds, edits and metafields are daily work for us. That is a different skill from knowing the menus of Kommo.
4.9+ from verified clients
You can read verified client reviews on this page before paying, so past results are visible.
Tested on your real cases
Tests use the cases your store really sees, for example a WhatsApp enquiry, a paid order and a returning chat contact.
A price you can plan around
You see the cost and extra days for each choice in the calculator. Any Kommo subscription is billed by Kommo, so check what it charges today.
Getting Started: What We Ask For
Three things get the work moving: safe access, a few answers and a decision-maker. Here is the detail.
Approve a collaborator request
Selling already? Send the address and accept a collaborator request. You keep ownership, we get a limited role, and you can revoke it at any moment.
Starting from nothing? We build first
No store yet? We build it in our Partner account, connect Kommo there and transfer the whole store to you, so you choose a plan only at the end.
Or share a staff login
A staff account is an option. The collaborator route is still better, as it can be cancelled instantly and involves no shared password.
Your Kommo access
Either create the Kommo account yourself and add us, or we open it with your email. You remain the owner, and we work through an OAuth sign-in or an API key.
Sample records
Share a few typical records from both tools, or point us to them. Real examples reveal how your data is really structured.
A decision-maker
Tell us who approves the plan and the test, and which rule should win when Kommo and Shopify disagree.
We never need your owner password or payment details. Access is limited, logged and removable at any time.
Client Words, Not Ours
Verified clients describe the brief, the build and the handover in their own words.
Store Design Expert delivered an outstanding website development experience! Their professionalism and attention to detail exceeded my expectations, and their proactive communication kept everything running smoothly. Truly impressed by their deep understanding and dedication.
Very quick and detailed work! Store Design Expert does exactly what you want, in a very professional manner.
Store Design Expert did an outstanding job with top-notch professionalism on my website project. Everything was delivered quickly without compromising quality. I could not have asked for better!
The website development work was nothing short of professional, with top-notch quality. Their exceptional level of cooperation made the collaboration seamless and enjoyable. Highly recommend working with Store Design Expert!
Super great to work with, and super fair!
The website development work was truly impressive. Their attention to detail and ability to exceed expectations made the project a success. Working with them was a breeze, thanks to quick responsiveness and a willingness to go above and beyond.
Store Design Expert was very knowledgeable about what I needed done to fix my Shopify store and how to improve the store layout. The project was completed very quickly, and I will definitely use them for support as my business grows.
Very satisfied with the work. Most importantly, Store Design Expert responded promptly to my questions and concerns. Thank you!
Outstanding work and outstanding customer service. Five stars! I will absolutely use Store Design Expert again for my next book.
Kommo Shopify Integration FAQs
Everything owners ask us before booking.
How much does Kommo Shopify integration cost?
Single Workflow costs $390, Core Workflows $790 and Full Integration $1490. Order volume, data direction, existing Kommo data and add-ons change the total, and the calculator shows it before you pay. Most projects land between about $390 and $2090, with delivery from 3 to 14 working days.
How long does the Kommo integration take?
Single Workflow takes 3 to 5 working days, Core Workflows 5 to 9 and Full Integration 8 to 14. The usual variables are how much history you want loaded and how quickly you approve the test results. The Sooner and Fastest options shorten the schedule when a launch date is fixed.
Does Kommo integrate with Shopify?
Yes, with a native app.
What does it create?
A lead per new order and a pipeline named after the store. Searches like "kommo pipeline shopify orders" point to this service.
Can I cancel orders from Kommo?
No, changes do not sync back to Shopify. Searches like "shopify y kommo" describe the same work.
Is sync instant?
It depends on real-time sync intervals. Searches like "kommo shopify pricing" lead to the same build.
Can abandoned carts become leads?
Yes, via a Zapier template. If you came here from "shopify to kommo sync", you are in the right place.
Is Zapier needed?
Only for extra lead types. Related searches such as "connect shopify and kommo", the answer is the same.
Can you set it up?
Yes. Another way to phrase it: "kommo shopify zapier"; this page covers that too.
Ready for a Kommo Integration That Just Works?
You have seen the process, the safeguards and the price. The next step is to select a package and tell us how your store works. This page covers Kommo Shopify integration.
- Secure checkout
- Two revision rounds
- Test log and walkthrough included
