Okendo Reviews Shopify Setup, Built Into Your Theme Rather Than Bolted On

Stars and Widgets is $420, Requests and Syndication $790 and Full UGC Build $1,290. Theme type, imports, extra pages and add-ons change the total, and the calculator shows it before you pay. Most projects fall between about $420 and $2,200, taking 3 to roughly 16 working days.

The smallest package takes 3 to 5 working days, the middle one 5 to 8 and the largest 8 to 12. Imports, older themes and how quickly you approve wording are the usual variables. The Sooner and Fastest options shorten the schedule when a launch date is fixed.

Okendo Reviews is a Shopify platform for collecting and showing customer ratings, photos and questions. It tends to suit brands that care about presentation and want loyalty or referrals alongside. Smaller catalogs sometimes do fine with lighter tools, and we will say so.

No. A collaborator request is our preferred route, so you stay the owner and can revoke access. When there is no store yet, we build it in our Partner account and transfer it. Staff login details are possible, but the owner password is never required.

Check that the Okendo embed is on in theme settings, that widgets are enabled in Okendo, and that the block sits in a section that supports app blocks. Reviews Tab layouts need a separate route. We test each cause and fix whichever applies.

Okendo shows widgets as blocks on Online Store 2.0 themes, and older themes need manual snippet files instead. Heavily customized themes need extra testing. We identify which case you are in during the brief and price any extra work upfront.

Yes. We clean the export, map ratings, names, dates and product handles, import it and compare the result with the file. Reviews from other sources may not count toward Google programs that require reviews collected on your own store, and we explain this clearly.

Yes, Okendo lets account owners export reviews, and an okendo export reviews backup is a sensible habit before any migration. Our optional export extra produces a clean copy and stores it with your handover notes, so you are never locked in.

After an order, Okendo schedules a message asking the buyer for a review, timed from either fulfillment or delivery. We choose the trigger that matches your shipping speed, write the wording, add a reminder if you want one and test the sequence on a real order.

Okendo describes syndicating reviews to Google Shopping, though Google decides eligibility. We check the settings, confirm what is being sent and tell you plainly whether imported reviews will count. Do not assume stars will appear in Google until you have seen them.

Yes. A Media Grid or Media Carousel shows customer images and can be filtered by product. We place it where it helps conversion, check the ratios on phones and write the request so that buyers are asked for a picture, not just a score.

The API and the headless components let developers fetch ratings and reviews for custom storefronts, including Hydrogen. Most theme-based stores never need it. If yours does, we scope that work separately because it depends on your code.

Okendo plans depend on order volume and products, and the vendor changes them, so check its current pricing page before deciding. Our fee covers setup only. We can tell you which tier your volume points toward, and where you might be paying for more than you use.

Our packages cover setup and handover, not monthly management. Many owners then reply to reviews themselves with our notes. The 30-day support extra covers questions after launch, and we can quote ongoing help separately if you want it.