Maintenance retainer, Basic
Light monthly care.
See priceOngoing care
Shopify Maintenance Plans: Monthly Care So Your Store Keeps Working
Stores drift. Apps update, themes age and small errors pile up. A monthly plan keeps someone watching, and one-off repairs are there when something breaks.
- Basic, Standard and Advanced monthly retainers
- Same-day bug fix option
- App conflict diagnosis
- Fixed prices on every plan page
Plans3
PricingFixed
Since2015
Why maintain
A Store Is Never Finished
The platform, the apps and the browsers all keep changing around your store.
A store that worked perfectly at launch can quietly slow down, break a feature after an app update or lose search visibility. Maintenance is the habit of catching those problems early rather than when a customer complains.
We offer three monthly retainers at different levels, plus one-off services for specific emergencies. Each has its own page with the full scope and fixed price, so you can compare them before choosing.
We do not state what is included beyond what each page says, so read the plan page before you order.
Compare
Which Kind of Care Fits
| Your situation | Consider |
|---|---|
| The store works but nobody watches it | A monthly maintenance retainer |
| You want steady improvement as well | The advanced growth retainer |
| You want search work every month | The monthly SEO retainer |
| Something broke today | The same-day bug fix |
| Two apps conflict | App conflict diagnosis |
| You are unsure what is wrong | A store health audit |
Process
Starting a Plan
Choose a plan
See each plan's page and price.
Share access
Collaborator access, no passwords.
We review your store
To set a baseline.
Monthly work
As the plan describes.
You keep control
Change or stop as the plan allows.
In depth
What Goes Wrong When a Shopify Store Is Left Alone
Most store problems are not dramatic. They are slow, quiet and avoidable.
A store that was perfect at launch changes around itself every month. Apps update, themes age, browsers change, products and banners accumulate. Without someone watching, small problems pile up until a customer notices them first.
- Speed drifts. Each new image, app and script adds weight, and the store slows gradually.
- Apps clash. An update to one app can break a feature from another.
- Links break. Products move, collections change and old links lead to errors.
- Tracking fails. A pixel can stop recording after a theme change, and nobody notices for weeks.
- Layouts shift. A new banner or product format can break a section on a small phone.
- Security habits slip. Old staff accounts and unused apps stay in place.
Maintenance is the habit of checking for these regularly and fixing them while they are small.
What a plan covers
Six Things Regular Care Can Include
Each plan page lists exactly what it includes. These are the kinds of work involved.
Health checks
Looking for broken links, errors and slowdowns before customers do.
Small fixes
Repairing layout issues, broken features and minor bugs.
Speed upkeep
Keeping images, apps and scripts under control.
App review
Checking apps are needed, updated and not clashing.
Tracking checks
Confirming analytics and pixels still record correctly.
Small improvements
Higher plans add regular improvements to what is already there.
Choosing
How to Decide Whether You Need a Plan
Not every store needs a retainer. Here is how to judge.
- You likely need one if the store earns a meaningful share of your income and nobody checks it regularly.
- You likely need one if you use many apps or update products and banners often.
- You may not need one if the store is small, changes rarely and you check it yourself every week.
- One-off repairs may be enough if problems are rare and you only need help when something breaks.
A store health audit is a good first step if you are unsure. It shows what is wrong and what is fine, with a fixed price and a written report.
At a glance
Plan Types and What They Are For
Each plan page gives full scope and price. This table shows the idea.
| Type | Idea | Best when |
|---|---|---|
| Basic retainer | Light monthly care | The store works and you want someone watching |
| Standard retainer | More coverage each month | You change the store regularly |
| Growth retainer | Care plus improvements | You want steady progress |
| Monthly SEO retainer | Ongoing search work | Search is a main source of customers |
| Same-day bug fix | A fast repair | Something broke today |
| Health audit | A full check and report | You are unsure what is wrong |
Related searches
Shopify Maintenance and Monthly Support
Short answers to questions people often search for on this topic.
What is Shopify store maintenance?
Shopify store maintenance is regular care: checking speed, apps, links, tracking and layouts, and fixing problems while they are small. Our Shopify maintenance services come as monthly plans and one-off repairs.
Is there monthly Shopify support or a Shopify retainer?
Yes. Monthly Shopify support and a Shopify retainer are available at several levels, from light care to maintenance with improvements and monthly SEO.
How do I put a Shopify store under maintenance or pause it?
To put a Shopify store under maintenance, you can enable the password page in your online store preferences. To pause a Shopify store for maintenance, you can also use Shopify's pause options. Check Shopify's current help for the steps.
Is there a Shopify $5 month plan?
Shopify's plans and pricing are set by Shopify and change. If you see a $5 month Shopify plan mentioned, check Shopify's pricing page. Our maintenance plans have their own fixed prices on each page.
What do Shopify pricing plans, features and basic plan features include?
Shopify pricing plans and features, the basic plan features and subscription plans features are listed on Shopify's pricing page. Shopify help for store management is separate from our maintenance work.
Related searches
Related Searches: Shopify Maintenance Plans
People describe this topic in different ways when they search. These are the common ones.
Owners also search for “how to put shopify store under maintenance”, “shopify plans and pricing” or “how to pause shopify store for maintenance”.
Owners also search for “shopify store costs and plans”, “shopify basic plan features” or “shopify basic monthly features”.
Related searches include “shopify subscription plans features”.
FAQ
Maintenance Questions Answered
Plans, repairs and what to expect. Open any question for the full answer.
Do I need a maintenance plan?
Not always, but stores that change often or sell daily benefit from someone watching.
What plans do you offer?
Basic, Standard and Advanced monthly retainers, plus an SEO retainer.
How much are the plans?
Each plan page shows its fixed price.
What if something breaks between plans?
Use the same-day bug fix or app conflict service.
Can I change plans?
Terms for changing are shown on the plan page or confirmed before you order.
Do you guarantee uptime?
No. Shopify hosts the store. We maintain your theme, apps and settings.
Do you need my password?
No. Collaborator access only.
Is this only for Shopify?
Yes.
Can I try a plan for a single month?
Each plan page describes how it runs and what its terms are. Read it before you order.
What happens if I stop?
You keep the work and the notes. Plans are for ongoing care and do not lock in your store.
Are plans a replacement for support after launch?
Support after launch describes what you keep from a project. Plans are optional ongoing care that you order separately.
Do plans include new design work?
Higher plans include small improvements as their pages describe. Larger changes are quoted separately.
How do I know it is working?
Plans leave written notes about what was checked and fixed, so you can see the work.
Can I add one-off repairs to a plan?
Yes. Repairs and audits can be ordered at any time, whether or not you have a plan.
Ready when you are
Keep Your Store Working
Open a plan to see its scope and fixed price.
- Fixed prices shown before you pay
- Two revision rounds in every package
- A written handover with every job