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A careful Delighted and Shopify build

Shopify Delighted Integration, Built, Tested and Handed Over

A Shopify Delighted integration is a native app, Delighted Post-Delivery Survey: connect your store, pick a delay after an order is marked fulfilled, and a survey goes out with order ID, total, shipping country and order count synced to responses. NPS, CSAT and 5-star templates exist, POS works, and each survey connects to one store. Terms may have changed. We set up, test and hand over, from $390.

  • App connected and survey delay chosen
  • NPS or CSAT templates configured
  • Order fields appearing on responses
  • Test log and a recorded handover
From$390
Delivery3 to 14 working days
Revisions2 rounds
Delighted and Shopify integration shown as a connection map with reviews, requests and ratings, a sync log and four build steps
Our track record

Over 450 Stores Built Since 2015. Here Is What That Means for Your Delighted Link.

Long experience with hundreds of Shopify stores shows in small decisions: what to key each record to, when to retry, which field wins a conflict. Those decisions make a reviews platform integration quiet and reliable.

450+

Shopify stores designed and launched

4.9+

Average rating from verified clients

2015

Building Shopify stores since

Secure checkout

Pay through a protected checkout and keep a full order record.

Two revision rounds

Included in every package, so the result matches what you pictured.

Backup before changes

We work on a duplicate of your theme, never on your live store.

Who this is for

Six Situations Where Shopify Delighted Integration Pays Off

Stores wanting feedback after delivery, not after checkout, need surveys timed to fulfilment. These are the cases we build for.

You are a good fit if
  • Your orders come through Shopify
  • Delighted is, or will be, in your toolset
  • You would rather pay once than by the hour
  • You can review a test run with us
  • Stores measuring satisfaction

    NPS and CSAT surveys send.

  • Teams timing by delivery

    Delay runs from fulfilment.

  • Teams reading responses

    Order data syncs to each answer.

  • Teams with POS

    In-store feedback is captured.

  • Teams checking cost

    The Free plan includes it.

  • Teams with several stores

    One survey connects to one store.

Problems solved

Shopify Delighted Integration: Six Faults We Fix First

Survey programmes fail on timing and coverage. These are the six faults we fix.

The problem

Survey sent before delivery

The outcome

Answers are premature. We set the delay from fulfilment.

The problem

Survey fatigue

The outcome

Response rates fall. We cap frequency.

The problem

One survey for two stores

The outcome

The second store is excluded. We create one per store.

The problem

Order fields not shown

The outcome

Analysis is blind. We confirm synced fields.

The problem

Separate billing missed

The outcome

Costs surprise. We note Delighted's charges.

The problem

No handover

The outcome

Setup is unwritten, so the next change starts from guesswork. We write down the triggers, fields and tests.

What we can do

What Our Shopify Delighted integration Work Includes, Piece by Piece

How we set up Delighted on Shopify, in order.

Install

App.

Connect

Authenticate.

Delay

Set.

Template

Choose.

Test

Real order.

Handover

Notes and recording.

What is included

What Is Inside Your Delighted Integration

Six groups, four checks each. Compare them with any quote you have and see which ones it names.

Connection

  • A scheduled check that the link is alive
  • Only the Shopify access the flow needs
  • Delighted authorised with an API key or a connected store
  • Tokens held in a secure vault

Triggers

  • Filtering on tags, countries and totals
  • Every trigger proven separately
  • Event handled: a review is flagged
  • Flow starts when a review is published

Mapping

  • Blank values in order date handled on purpose
  • Field map written into the notes
  • Customer email lined up across systems
  • Product and rating mapped with formats

Safety

  • Rate limits respected
  • Opt-outs travel with the data
  • Idempotent writes throughout
  • Daily health check

Testing

  • Tests recorded in a log
  • Scenario tested: a delivered order
  • Refund and edit cases checked
  • Tested with a one-star review

Handover

  • Questions answered after launch
  • Accounts stay yours
  • Screen-recorded tour of the flow
  • Written notes on every setting

Your part is access, a short brief and a ruling on conflicts. Ours is the build, the test and the handover.

The connection, mapped

How Shopify Delighted Integration Moves Data Between Shopify and Delighted

An integration is simplest to judge when you can see it. The picture shows the pieces we build for Delighted: the records on each side, the status of every link and the log a person can read.

Orders flow, nobody retypesShopify store sits in the centre and connects to Reviews (Checked), Requests (Moving), Ratings (Counting), Products (Matched), Flags (Linked), Replies (Synced). Data pulses travel to each tool in turn and an activity log records: Reviews matched, no duplicate; Requests mapped field by field; Ratings checked against Shopify; Failures retry, then alert. Stages: Plan, Build, Verify, Launch.Orders flow, nobody retypesShopify storeReviewsCheckedRequestsMovingRatingsCountingProductsMatchedFlagsLinkedRepliesSyncedSync logReviews matched, noduplicateRequests mapped field byfieldRatings checked againstShopifyFailures retry, then alert1Plan2Build3Verify4Launch
Orders flow, nobody retypesShopify store sits in the centre and connects to Reviews (Checked), Requests (Moving), Ratings (Counting), Products (Matched), Flags (Linked), Replies (Synced). Data pulses travel to each tool in turn and an activity log records: Reviews matched, no duplicate; Requests mapped field by field; Ratings checked against Shopify; Failures retry, then alert. Stages: Plan, Build, Verify, Launch.Orders flow,nobody retypesShopify storeReviewsCheckedRequestsMovingRatingsCountingProductsMatchedFlagsLinkedRepliesSyncedSync logReviews matched, no duplicateRequests mapped field by fieldRatings checked against ShopifyFailures retry, then alertPlanBuildVerifyLaunch
Portfolio

Stores We Designed, Ready to Connect to Delighted

Integrations sit behind the storefront, so here is the storefront we build. Imagine each store below with reviews flowing into Delighted.

Beauty creator visual for Shopify Store Design for Personal Brands & Creators

Noor Glow Beauty creator Shopify Visual

Beauty creator
Garden supplies visual for Wholesale & B2B Shopify Store Setup

Verdant Supply Co Garden supplies Shopify Visual

Garden supplies
Coffee visual for Custom Shopify Product Page Template

Origin Day Coffee Shopify Visual

Coffee
Outdoor visual for Editorial / Lookbook Shopify Page Design

Far North Outdoor Shopify Visual

Outdoor
Home goods visual for Print-on-Demand Shopify Store Design (Printify / Printful)

Studio Meridian Home goods Shopify Visual

Home goods
Modern Shopify dropshipping store for fitness recovery products

Fitness Recovery Dropshipping Store

Fitness recovery
Process and timeline

Six Stages From Brief to Live Delighted Sync

Six stages, in order. Nothing touches live data until you have seen it work on a copy, and your calculator choices decide how long each stage takes.

  1. 1

    Brief and scope

    First we find out what you sell, how your team uses Delighted and which events count. A quick look at your orders and reviews tells us where to begin and what to avoid.

  2. 2

    Access and connection

    You approve narrow access to Shopify and Delighted, using an API key or a connected store. We confirm the connection with a live read before building on it.

  3. 3

    Map and rule

    Customer email, product, rating and order date are matched across both tools, and we record who wins each conflict and how blanks are treated.

  4. 4

    Build in a copy

    Nothing is built on live records. The flow runs on test data first, and you see the plan, plus a recording if useful.

  5. 5

    Test on real cases

    Cases tested: a delivered order, a five-star review and a one-star review, plus refunds and edits. Every result is compared with Shopify's own figures.

  6. 6

    Go live and hand over

    On your approval the flow is switched on and monitored through its first runs, and you receive notes, a diagram and a quick video tour.

Compare your options

Which Route Fits: DIY, Platform, Gig or Specialist Build?

Each route has a place. Look along the rows that matter to you and see which one you would trust with your orders.

What mattersDelighted app or DIYAutomation platformFreelance gigStore Design Expert
Careful field-by-field mappingOut-of-the-box fieldsIf you build itHit and missYes
Duplicates blocked by a unique keyOften missedPossible with effortNot usuallyYes
Failed runs raise an alertNoIf you add itSeldomYes
Edge cases checked: refunds, editsNot oftenIf you test itDependsYes
You see the cost before we beginPlan fees onlyFees plus your hoursYesYes
A written and recorded handoverNoNoSeldomYes
Accounts stay in your nameYesYesCheck firstYes
Help after go-liveHelp desk of the vendorPlatform help deskOften noneIncluded window
Inside every project

How We Protect Your Orders and Customer Data

Integrations move customer data between systems, so mistakes are costly. These practices come with every package and explain why a fixed fee can still be a careful one.

Narrow access, in your name

We ask for the least access that works, through an API key or a connected store, and every account stays under your ownership.

Failures raise a flag

A failed run alerts a named person with the order and the reason. Silence never means success.

Counts compared, not assumed

Once data is loaded, we count both sides, so missing or doubled records show up early.

Secrets kept in a vault

Tokens and keys are stored in a secure vault, never pasted into notes or chat.

Build in a copy, never live

The flow is built and tested against test data. Your live orders and reviews are untouched until you approve.

Nothing sent without approval

Anything that emails, texts or posts to a customer is reviewed with you before it is switched on.

Interactive price calculator

Build Your Delighted Integration Package

Choose a package, tell us about your order volume, data direction and existing Delighted data, then pick a speed. The fixed price and delivery window update with each selection.


Choose your packageRequired

Choose the smallest package that covers your case. You can always add triggers or history from the extras list.

The essentials: Delighted connected, one flow built to schedule the review request, tested end to end.

  • Delighted connected using an API key or a connected store
  • One trigger built: when an order is fulfilled
  • Customer email, product and rating matched across both tools
  • Duplicate protection on every write
  • Tested with a delivered order and a five-star review
  • A log of the tests and a short recorded tour

The core set: Delighted will schedule the review request; show the rating on the product; alert support to the complaint, protected by filters and retries.

  • Everything in Single Workflow
  • Events handled: an order is fulfilled; a review is published; a review is flagged
  • Order date plus custom fields matched
  • Filtering on tags, countries and totals
  • Automatic retries with failure alerts
  • Checks on a delivered order, a five-star review and a one-star review

Two-way sync, history load and a fortnight of monitoring, with a written runbook for your team.

  • Everything in Core Workflows
  • Per-field conflict rules for two-way updates
  • One-off history load of past reviews
  • A fortnight of run checks after launch
  • Review of access and roles
  • A runbook your team can follow

Custom objects, unusual authentication, several Shopify stores feeding one Delighted account, high-volume stores above 10,000 orders a month, and builds that need your own servers are quoted separately at a fixed price.

Roughly how many orders do you take each month?Required

More orders means more queuing, throttling and testing.

How should data flow between Shopify and Delighted?Required

Two-way sync adds rules for fields both sides can edit.

What is already stored in Delighted?Required

Matching comes first, so nothing is duplicated.

How soon do you need it live?Required

Standard follows the schedule your other choices set. Pay to move up the queue and go live sooner.

Optional extrasOptional

Each one begins switched off. Turn on what you need, watch the total, switch it back off.

Request a custom quote

Custom objects, unusual authentication, several Shopify stores feeding one Delighted account, high-volume stores above 10,000 orders a month, and builds that need your own servers are quoted separately at a fixed price.

Request a Quote

Changed your mind? Choose Single Workflow, Core Workflows or Full Integration above to return to the instant calculator.

Packages and comparison

Delighted Integration Package Comparison

Here is each package line by line. When you compare our fee with a marketplace listing for Shopify Delighted integration, count how many of these checks the cheaper offer actually names.

What is includedSingle Workflow
$390
Core Workflows
$790Recommended
Full Integration
$1,490
Delighted connected using an API key or a connected storeIncludedIncludedIncluded
One trigger built: when an order is fulfilledIncludedIncludedIncluded
Customer email, product and rating matched across both toolsIncludedIncludedIncluded
Duplicate protection on every writeIncludedIncludedIncluded
A log of the tests and a short recorded tourIncludedIncludedIncluded
Events handled: an order is fulfilled; a review is published; a review is flaggedNot includedIncludedIncluded
Order date plus custom fields matchedNot includedIncludedIncluded
Filtering on tags, countries and totalsNot includedIncludedIncluded
Automatic retries with failure alertsNot includedIncludedIncluded
Per-field conflict rules for two-way updatesNot includedNot includedIncluded
One-off history load of past reviewsNot includedNot includedIncluded
A fortnight of run checks after launchNot includedNot includedIncluded
A runbook your team can followNot includedNot includedIncluded
Typical delivery3 to 5 days5 to 9 days8 to 14 days

The calculator above is the source of truth for your final price and delivery estimate.

Why Store Design Expert

Why Hire Us to Connect Delighted and Shopify

Most of this job is clicking, and you could do it. People hire us because the unglamorous parts, ids, timing and edge cases, decide whether the connection helps or hurts.

We live inside Shopify

We work with Shopify orders, refunds, edits and metafields daily. That depth is separate from knowing Delighted's interface.

Notes a colleague can follow

We document what moves where and which settings we picked, so the next developer starts informed.

Experience since 2015

A decade and more than 450 stores later, few integration quirks are new to us.

4.9+ from verified clients

The reviews here come from verified clients of Store Design Expert, so you can judge past projects before you pay.

Tested on your real cases

Tests use the cases your store really sees, for example a delivered order, a five-star review and a one-star review.

A direct line to the builder

You message the person who has your flow open. Questions about a trigger or a field get a straight answer.

What we need to get started

What We Need From You to Begin

We need a way into your store, a Delighted account and a short brief. Pick the access route that suits you.

Approve a collaborator request

If the store is live, send us its address and approve our request. Ownership stays with you, our role is limited, and removal takes one click.

Starting from nothing? We build first

No store yet? We build it in our Partner account, connect Delighted there and transfer the whole store to you, so you choose a plan only at the end.

Or share a staff login

If it is simpler, a staff login will do. We prefer the collaborator route because it is revocable in one click and no password changes hands.

Your Delighted access

Set up the account and invite us, or have us create it under your email. You stay the owner either way, and access runs through an API key or a connected store.

Sample records

Two or three representative records from each side are enough. They show us the true shape of your data.

A decision-maker

We need one person to approve the plan and the test, plus a rule for what wins when Delighted and Shopify clash.

We never need your owner password or payment details. Access is limited, logged and removable at any time.

Testimonials

Client Words, Not Ours

Verified clients describe the brief, the build and the handover in their own words.

Verified

Store Design Expert is the best. The work is very professional, they pay close attention to detail and, more importantly, they listen. Their level of cooperation is second to none, and everything was delivered in a very timely manner. I will keep them in mind for future projects.

BN
Barbara N.United States
Verified

Thank you so much to Store Design Expert and the team. My site looks far more appealing to customers, and I will happily recommend your services to other new small businesses.

JS
Jennifer S.United States
Verified

Very patient, informative and transparent, and they did exactly what they said they would do. Thanks for all the help!

RO
Raymond O.United States
Verified

Store Design Expert is the only one I use for all things WordPress. They have a high level of understanding, deliver quality work and are easy to deal with.

SC
Scott C.United States
Verified

A pleasure to work with. They did pretty much everything I asked and definitely exceeded my expectations. I will be working with Store Design Expert again soon.

JL
Jerry L.United States
Verified

Superb work! Store Design Expert is incredibly patient, and even when I did not fully understand my own questions, everything was explained again in detail. My vision was implemented perfectly, and the work is worth every cent I spent.

KB
Katrin B.Germany
Verified

Very impressed with the build-out. My store is ready to get started, and I am sure I will reach out for edits down the road, but this is everything I could ask for to get the party started. Thanks again, and I will be in touch for future projects.

DH
Dale H.United States
Verified

Very quick and detailed work! Store Design Expert does exactly what you want, in a very professional manner.

LF
Lena F.Germany
Verified

Store Design Expert did an outstanding job with top-notch professionalism on my website project. Everything was delivered quickly without compromising quality. I could not have asked for better!

JM
Jason M.United States
FAQ

Shopify Delighted Integration FAQs

Straight answers on price, scope, timing and what we need from you.

How much does Shopify Delighted integration cost?

Single Workflow costs $390, Core Workflows $790 and Full Integration $1490. Order volume, data direction, existing Delighted data and add-ons change the total, and the calculator shows it before you pay. Most projects land between about $390 and $2090, with delivery from 3 to 14 working days.

How long does the Delighted integration take?

Single Workflow takes 3 to 5 working days, Core Workflows 5 to 9 and Full Integration 8 to 14. The usual variables are how much history you want loaded and how quickly you approve the test results. The Sooner and Fastest options shorten the schedule when a launch date is fixed.

Does Delighted have a Shopify app?

Yes, native.

When is the survey sent?

After fulfilment, with your delay. The same service covers "delighted shopify integration post-delivery survey app nps csat 5-star survey delay fulfilled order id order total shipping country pos free plan one store".

What data syncs?

Order ID, total, country, count. People also search for "shopify to delighted sync"; the same build answers that too.

Does POS work?

Yes. Related searches such as "connect shopify and delighted", this is the page for it.

Is it free?

Included in the Free plan. The same service covers "delighted shopify zapier".

What does it cost?

Fixed price from $390 plus tool fees. Searches like "delighted shopify make.com" describe the same work.

Can you set it up?

Yes. Queries such as "delighted shopify n8n" point to this service.

Ready when you are

Book Your Shopify Delighted Integration Build

Choose your scope, see the price and delivery window, and start. We build in a copy, test on a delivered order, a five-star review and a one-star review, and hand over notes you can use. This page covers Shopify Delighted integration.

  • Secure checkout
  • Two revision rounds
  • Test log and walkthrough included