Shopify stores designed and launched
Done-for-you B2Chat and Shopify connection
Shopify B2Chat Integration, Connected, Tested and Documented
A Shopify B2Chat integration is native: connect with your store subdomain and a catalogue token and agents browse the catalogue inside B2Chat, new Shopify customers and tags register automatically and WhatsApp templates send from the Orders or Customers modules. Both B2Chat base plans list the integration. Zapier adds WhatsApp messages for orders and carts. We set up, test and hand over, from $390.
- App installed and catalogue token connected
- Customers and tags syncing
- WhatsApp templates for orders and carts
- Test log and a recorded handover
From$390
Delivery3 to 14 working days
Revisions2 rounds
Our track record
A Decade of Shopify Stores Behind Every B2Chat Connection We Build.
More than 450 launches since 2015 taught us what breaks and when. That is why B2Chat work here opens with a test plan and closes with a log you can read.
Average rating from verified clients
Building Shopify stores since
Secure checkout
Pay through a protected checkout and keep a full order record.
Two revision rounds
Included in every package, so the result matches what you pictured.
Backup before changes
We work on a duplicate of your theme, never on your live store.
Who this is for
Six Reasons Owners Book Shopify B2Chat Integration
Latin American stores selling through chat want agents to see catalogue and orders in one inbox. These are the cases we build for.
You are a good fit if
- You sell on Shopify today or soon
- You will own the B2Chat account
- You prefer a quote to an hourly meter
- You can approve a test within a few days
Agents selling in chat
The catalogue is browsable in B2Chat.
Teams syncing customers
Shopify customers register automatically.
Teams using tags
Shopify tags appear in B2Chat.
Teams on WhatsApp
Templates send from Orders and Customers.
Stores recovering carts
Zapier sends cart messages.
Spanish-speaking teams
Help pages are in Spanish.
Problems solved
Shopify B2Chat Integration: Six Faults We Fix First
Chat-commerce setups fail on tokens and templates. These are the six faults we fix.
The problem
Catalogue token wrong
The outcome
Agents see no products. We generate it correctly.
The problem
Template not approved
The outcome
Messages never send. We follow Meta's rules.
The problem
Duplicate customers
The outcome
Records repeat. We match on phone and email.
The problem
Cart message mistimed
The outcome
Buyers feel chased. We delay.
The problem
Premium Zap missed
The outcome
The flow needs a paid plan. We check.
The problem
No handover
The outcome
Setup is unwritten, so the next change starts from guesswork. We write down the triggers, fields and tests.
What we can do
How We Build Your B2Chat Integration
How we connect B2Chat and Shopify, in order.
Install
App.
Token
Catalogue.
Sync
Customers.
Templates
Approve.
Test
Real order.
Handover
Notes and recording.
What is included
Everything Included in Our Shopify B2Chat Integration Packages
Six groups, four checks each. Compare them with any quote you have and see which ones it names.
Connection
- A live read proves the link first
- Access roles checked together
- Only the Shopify access the flow needs
- B2Chat linked through a business account and an access token
Triggers
- Late and early events handled
- Flow starts when a cart is abandoned
- Event handled: an order is shipped
- Single-trigger tests before combining
Mapping
- Opt-in handled, including blanks
- Template name and order number matched, formats included
- Custom fields added to the map
- Phone number mapped on both sides
Safety
- Unique key on every write
- Alerts when a run fails
- A retry never creates a second record
- We stay inside rate limits
Testing
- Scenario tested: a delivery update
- Written test log delivered
- Edge cases: refunds and edits
- Tested with a paid order
Handover
- Account kept in your name
- Settings documented in plain English
- Two structured revision rounds
- Diagram of what moves where
You share access, answer a short brief and confirm the test results. Everything else, from the first connection to the final log, is ours.
See how the data moves
How We Wire B2Chat to Your Store, Step by Step
An integration is best judged when you can see it. The picture shows the pieces we build for B2Chat: the records on each side, the status of every link and the log a person can read.
Portfolio
Shopify Stores We Have Built That Are Ready for B2Chat
A clean connection works best on a tidy store. Browse stores we have designed and launched, and picture each one with B2Chat wired in behind it.
Auralink Audio Shopify Visual
Audio
Sunday Table Food Shopify Visual
Food
Sunward Summer fashion Shopify Visual
Summer fashion
Orbit Sound Technology Shopify Visual
Technology
Fine Jewelry Luxury Shopify Store
Fine jewelry and watches
Paw Field Pet Shopify Visual
PetProcess and timeline
From First Call to Live Sync: Our Shopify B2Chat Integration Process
A fixed order of work keeps the project predictable. You know what happens next at every point.
- 1
Brief and scope
We start with questions: what you sell, how B2Chat fits your day and which events matter. Reading through your orders and messages shows where the flow begins and what it must never touch.
- 2
Access and connection
Access is narrow and approved by you, using a business account and an access token. A live read proves the connection works before any build begins.
- 3
Map and rule
Together we map phone number, template name, order number and opt-in, decide which system wins each clash and write down how blanks behave.
- 4
Build in a copy
Nothing is built on live records. The flow runs on test data first, and you see the plan, plus a recording if useful.
- 5
Test on real cases
We test a paid order, a delivery update and a customer reply, plus refunds and edits, then compare the results with what Shopify shows.
- 6
Go live and hand over
Once you approve, we switch the flow on, watch the first runs and hand over notes, a diagram and a short recorded tour.
Compare your options
B2Chat Native App, Automation Platform, Freelance Gig or Our Shopify B2Chat Integration?
The cheapest route is not always the lowest-cost result. These rows show where the differences appear.
| What matters | Native app or DIY | Zapier, Make or n8n | Marketplace seller | Store Design Expert |
|---|---|---|---|---|
| Careful field-by-field mapping | Out-of-the-box fields | When you set it up | Depends on the seller | Yes |
| Unique key stops duplicate records | Often missed | Possible with effort | Rarely | Yes |
| Alerts when something breaks | No | Only if you add it | Rarely | Yes |
| Refund and edit cases tested | Seldom | If you test | Hit and miss | Yes |
| Fixed price up front | Subscription only | Plan fees plus your time | Yes | Yes |
| Notes and a recorded walkthrough | No | No | Not usually | Yes |
| Ownership stays with you | Yes | Yes | Check first | Yes |
| Aftercare | Vendor help desk | Platform support | Varies | Support window included |
Inside every project
Six Safeguards Built Into Every B2Chat Integration
None of these costs extra. They are simply how we work.
Narrow access, in your name
The smallest workable access, set up through a business account and an access token, with all accounts in your name.
Failures raise a flag
When a run fails, a named person is told which order and why. Silence is never taken as success.
Plain scope, two revision rounds
You know the cost up front. Two revision rounds cover changes within scope, which keeps tweaks from becoming extra invoices.
Build in a copy, never live
Everything is built and tested on test data, so your live orders and messages stay untouched until you approve.
Counts compared, not assumed
We check totals against the source after each load, so mismatches surface straight away.
A written definition of done
We call it complete when a paid order, a delivery update and a customer reply work as agreed and the log proves it.
Interactive price calculator
Choose Your B2Chat and Shopify Package
Start with the scope that matches your store, then adjust for volume, direction and history. You see the fixed price before you pay.
Request a custom quote
Projects beyond these packages, such as custom objects, heavy history loads, multi-store designs or a custom API build, are scoped and quoted at a fixed price after a short call.
Request a QuoteChanged your mind? Choose Single Workflow, Core Workflows or Full Integration above to return to the instant calculator.
Packages and comparison
B2Chat Integration Package Comparison
Here is each package line by line. When you compare our fee with a marketplace listing for Shopify B2Chat integration, count how many of these checks the cheaper offer actually names.
| What is included | Single Workflow $390 | Core Workflows $790Recommended | Full Integration $1,490 |
|---|---|---|---|
| B2Chat connected using a business account and an access token | Included | Included | Included |
| First trigger built: an order is paid | Included | Included | Included |
| Phone number, template name and order number matched across both tools | Included | Included | Included |
| Duplicate protection on every write | Included | Included | Included |
| Written test log and video handover | Included | Included | Included |
| Three triggers: an order is paid; an order is shipped; a cart is abandoned | Not included | Included | Included |
| Opt-in and custom fields added to the map | Not included | Included | Included |
| Filters by tag, country and value | Not included | Included | Included |
| Retries, plus an alert when a run fails | Not included | Included | Included |
| Per-field conflict rules for two-way updates | Not included | Not included | Included |
| History load of previous messages | Not included | Not included | Included |
| Two weeks of monitoring after go-live | Not included | Not included | Included |
| Runbook with the rules and the fixes | Not included | Not included | Included |
| Typical delivery | 3 to 5 days | 5 to 9 days | 8 to 14 days |
The calculator above is the source of truth for your final price and delivery estimate.
Why Store Design Expert
Why Owners Choose Our Shopify B2Chat Integration Over Doing It Alone
Most of this job is clicking, and you could do it. People hire us because the unglamorous parts, ids, timing and edge cases, decide whether the connection helps or hurts.
Notes a colleague can follow
We document what moves where and which settings we picked, so the next developer starts informed.
4.9+ from verified clients
Every review on this page is from a verified Store Design Expert client, which lets you see how projects went first.
Safety designed in
Safety is standard: retries, alerts, unique keys and narrow access are part of each build.
A direct line to the builder
Your messages reach the builder who has your flow open, so trigger and field questions get clear answers.
A price you can plan around
Every package and option shows its price and extra days in the calculator. Any B2Chat plan fees are billed to you by B2Chat, so check its current pricing page.
Experience since 2015
Over 450 Shopify stores since 2015 mean we have seen most of the odd cases that break integrations.
What we need to get started
What to Prepare Before We Start Your B2Chat Integration
Three things get the work moving: safe access, a few answers and a decision-maker. Here is the detail.
Approve a collaborator request
Already trading? Share the store address and accept our collaborator request. You remain the owner, we see only what the role allows, and you can remove us whenever you like.
Starting from nothing? We build first
No store yet? We build it in our Partner account, connect B2Chat there and transfer the whole store to you, so you choose a plan only at the end.
Or share a staff login
Sharing a staff login is possible. The collaborator route is safer, though: one click removes it and no password is passed around.
Your B2Chat access
You can create the account and invite us, or we can create it with your email. In both cases you hold the owner role, and we connect using a business account and an access token.
Sample records
Share a few typical records from both tools, or point us to them. Real examples reveal how your data is really structured.
A decision-maker
Who signs off the plan and the test? And when B2Chat and Shopify disagree, which one is right? Those two answers are all we need.
We never need your owner password or payment details. Access is limited, logged and removable at any time.
Testimonials
Verified Client Feedback
Verified clients describe the brief, the build and the handover in their own words.
Verified
Store Design Expert is the best. The work is very professional, they pay close attention to detail and, more importantly, they listen. Their level of cooperation is second to none, and everything was delivered in a very timely manner. I will keep them in mind for future projects.
BN
Barbara N.United States
Verified
They kept communicating until the problem was fully resolved, and the result was great.
HJ
Henry J.United States
Verified
Super helpful and patient. I am new to ecommerce and Store Design Expert talked me through the whole process and even fixed my payment bridging for me!
LR
Lois R.United Kingdom
Verified
I am beyond satisfied! Store Design Expert went above and beyond on my project. Highly recommended!
MD
Michael D.United States
Verified
The experience was tailored to my brand and specifications to the letter. I love the result.
EP
Eric P.United States
Verified
They definitely get the job done. Very patient and understanding throughout the whole project.
BS
Brian S.United States
Verified
Thank you so much to Store Design Expert and the team. My site looks far more appealing to customers, and I will happily recommend your services to other new small businesses.
JS
Jennifer S.United States
Verified
Very patient, informative and transparent, and they did exactly what they said they would do. Thanks for all the help!
RO
Raymond O.United States
Verified
Store Design Expert is the only one I use for all things WordPress. They have a high level of understanding, deliver quality work and are easy to deal with.
SC
Scott C.United States
FAQ
Shopify B2Chat Integration FAQs
Answers on cost, timing, access, data and what to do when the connection misbehaves.
How much does Shopify B2Chat integration cost?
Single Workflow costs $390, Core Workflows $790 and Full Integration $1490. Order volume, data direction, existing B2Chat data and add-ons change the total, and the calculator shows it before you pay. Most projects land between about $390 and $2090, with delivery from 3 to 14 working days.
How long does the B2Chat integration take?
Single Workflow takes 3 to 5 working days, Core Workflows 5 to 9 and Full Integration 8 to 14. The usual variables are how much history you want loaded and how quickly you approve the test results. The Sooner and Fastest options shorten the schedule when a launch date is fixed.
Does B2Chat integrate with Shopify?
Yes natively.
What does setup need?
Store subdomain and a catalogue token. This also answers "b2chat shopify catalogue token customers tags whatsapp templates orders zapier agents inbox".
What syncs?
Customers and tags. Related searches such as "shopify to b2chat sync", this is the page for it.
Can agents see the catalogue?
Yes in B2Chat. Searches like "connect shopify and b2chat" describe the same work.
Which plans include it?
Both base plans. Searches like "b2chat shopify zapier" describe the same work.
What does it cost?
Fixed price from $390 plus tool fees. Searches like "b2chat shopify make.com" point to this service.
Can you set it up?
Yes. Another way to phrase it: "b2chat shopify n8n"; the work is the same.
Ready when you are
Book Your Shopify B2Chat Integration Build
Choose a package, watch the fixed price settle and order a Shopify B2Chat integration build from a team that has launched 450+ Shopify stores. The connection is tested on real cases before you are asked to approve anything.
- Secure checkout
- Two revision rounds
- Test log and walkthrough included