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Shopify to Acuity Scheduling, built by specialists

Acuity Scheduling Shopify Integration, Built, Tested and Handed Over

An Acuity Scheduling Shopify integration joins appointments and purchases: a booking creates a Shopify customer, a Shopify order creates a coupon or package code in Acuity, a cancellation updates the record. Zapier offers templates and Acuity actions such as Add Coupon Code and Add Package Code, and Acuity sends webhooks on appointment events. We map the flows, test them and document them, from $390.

  • Appointments create Shopify customers with the service tagged
  • Shopify orders create Acuity coupon or package codes
  • Cancellations and reschedules reflected
  • Test log and a recorded handover
From$390
Delivery3 to 14 working days
Revisions2 rounds
Acuity Scheduling and Shopify integration shown as a connection map with events, calendars and invitees, a sync log and four build steps
Our track record

Built on 450+ Shopify Stores. Your Acuity Scheduling Integration Is Priced and Scoped Before We Start.

You will not see an hourly meter and no mystery. You choose a package, adjust the options in the calculator and see the fixed price and delivery window before checkout.

450+

Shopify stores designed and launched

4.9+

Average rating from verified clients

2015

Building Shopify stores since

Secure checkout

Pay through a protected checkout and keep a full order record.

Two revision rounds

Included in every package, so the result matches what you pictured.

Backup before changes

We work on a duplicate of your theme, never on your live store.

Who this is for

Six Reasons Owners Book Acuity Scheduling Shopify Integration

Service businesses that also sell need both systems agreeing. These are the cases we build for.

You are a good fit if
  • Your orders come through Shopify
  • Acuity Scheduling is, or will be, in your toolset
  • You would rather pay once than by the hour
  • You can review a test run with us
  • Service businesses selling gift cards or packs

    A paid order creates a package or coupon code in Acuity.

  • Clinics and studios

    Each booking becomes a customer with the service tagged.

  • Teams with cancellations

    Cancel and reschedule triggers update customer records.

  • Owners using coupons

    Add Coupon Code creates a discount for new Shopify customers.

  • Teams wanting webhooks

    Acuity sends notifications to URLs on appointment events.

  • Teams worried about timing

    We test whether triggers are instant on your plan.

Problems solved

What Breaks in a Acuity Scheduling Connection, and the Fix for Each

Booking-and-store setups fail on codes and timing. These are the six faults we fix.

The problem

Duplicate customers

The outcome

Customers duplicate when an appointment and an order create separate records, so we match on email.

The problem

Codes not created

The outcome

Coupon or package codes may not be created for a new customer, so we trace the Acuity action that failed.

The problem

Wrong service

The outcome

A booking attached to the wrong service gives the wrong product, so we map each service to a product.

The problem

Delayed triggers

The outcome

Zapier triggers can be delayed depending on plan, which we did not confirm for every case, so we test timing on yours.

The problem

Notes lost

The outcome

Appointment notes can be lost between systems, so we choose where they are stored.

The problem

No owner

The outcome

With no owner, mappings rot as services change, so we assign one.

What we can do

Acuity Scheduling Shopify Integration: What We Set Up Inside Acuity Scheduling and Shopify

How we build an Acuity and Shopify integration, in order.

Service and product map

We map each Acuity service to its Shopify product.

Connection

We connect with Zapier and Acuity's appointment webhooks; no native connector was found.

Codes

We set up Add Coupon Code and Add Package Code actions.

Changes

We handle cancellations and reschedules so records stay correct.

Tests

We test a booking and a purchase end to end.

Handover

You receive written notes and a recorded walkthrough.

What is included

The Acuity Scheduling Integration Checklist, Group by Group

Here is the full list, grouped by job. Smaller packages cover the first items in each group; bigger ones go further.

Connection

  • Secure Acuity Scheduling connection via a Google or Microsoft sign-in, or an account token
  • Live read confirmed before any build
  • Only the Shopify access the flow needs
  • Access roles checked together

Triggers

  • Trigger for the moment an appointment is booked
  • Filters set by tag, country or value
  • Trigger for the moment an appointment is paid for
  • Late and early events handled

Mapping

  • Extra fields mapped on request
  • Start time mapped on both sides
  • Conflict rule set per field
  • Client email and appointment type matched, formats included

Safety

  • A retry never creates a second record
  • Opt-outs travel with the data
  • Unique key on every write
  • Failure alerts to a named person

Testing

  • Edge cases: refunds and edits
  • Scenario tested: a booked appointment
  • Tests recorded in a log
  • Early live runs observed

Handover

  • Ownership with you
  • Settings documented in plain English
  • Two structured revision rounds
  • Post-launch questions answered

Your part is access, a brief and a decision on conflicts. Ours is the build, the test and the handover.

How the link works

What Happens When an appointment is booked: The Acuity Scheduling Flow

Every connection follows the same path. The store sends an event, we check it against what Acuity Scheduling already holds, the right record is written and the change is logged where your scheduling team can see it. The map shows the pieces we connect and test before handover.

Orders flow, nobody retypesShopify store sits in the centre and connects to Appointments (Synced), Clients (Checked), Calendars (Moving), Events (Counting), Invitees (Matched), Slots (Linked). Data pulses travel to each tool in turn and an activity log records: Appointments matched, no duplicate; Clients mapped field by field; Calendars checked against Shopify; Failures retry, then alert. Stages: Map, Connect, Test, Hand over.Orders flow, nobody retypesShopify storeAppointmentsSyncedClientsCheckedCalendarsMovingEventsCountingInviteesMatchedSlotsLinkedSync logAppointments matched, noduplicateClients mapped field byfieldCalendars checked againstShopifyFailures retry, then alert1Map2Connect3Test4Hand over
Orders flow, nobody retypesShopify store sits in the centre and connects to Appointments (Synced), Clients (Checked), Calendars (Moving), Events (Counting), Invitees (Matched), Slots (Linked). Data pulses travel to each tool in turn and an activity log records: Appointments matched, no duplicate; Clients mapped field by field; Calendars checked against Shopify; Failures retry, then alert. Stages: Map, Connect, Test, Hand over.Orders flow,nobody retypesShopify storeAppointmentsSyncedClientsCheckedCalendarsMovingEventsCountingInviteesMatchedSlotsLinkedSync logAppointments matched, no duplicateClients mapped field by fieldCalendars checked against ShopifyFailures retry, then alertMapConnectTestHand over
Portfolio

Our Store Work Behind Your Acuity Scheduling Integration

Integrations sit behind the storefront, so here is the storefront we build. Imagine each store below with appointments flowing into Acuity Scheduling.

Electronics visual for Wholesale & B2B Shopify Store Setup

Kinetic Components Electronics Shopify Visual

Electronics
Fitness visual for Custom Shopify Product Page Template

Ironform Fitness Shopify Visual

Fitness
Streetwear visual for Editorial / Lookbook Shopify Page Design

Signal City Streetwear Shopify Visual

Streetwear
Fitness apparel visual for Print-on-Demand Shopify Store Design (Printify / Printful)

Apex Club Fitness apparel Shopify Visual

Fitness apparel
Fitness visual for Shopify Landing Page Design & Build

Stronger Daily Fitness Shopify Visual

Fitness
Skincare Shopify store design with cohesive product merchandising and mobile product page

Premium Skincare Shopify Product Merchandising

Premium skincare
Process and timeline

From First Call to Live Sync: Our Acuity Scheduling Shopify Integration Process

We follow the same six steps on every build, which is why the price can be fixed.

  1. 1

    Brief and scope

    First we find out what you sell, how your team uses Acuity Scheduling and which events count. A quick look at your orders and appointments tells us where to begin and what to avoid.

  2. 2

    Access and connection

    You grant limited access to Shopify and Acuity Scheduling through a Google or Microsoft sign-in, or an account token. Before building, we read live data to prove both connections.

  3. 3

    Map and rule

    We map start time, client email, appointment type and calendar, then agree which side wins each conflict and what blanks should do, in writing.

  4. 4

    Build in a copy

    The flow is built against test data, never your live records. You see the plan and, where useful, a recorded run.

  5. 5

    Test on real cases

    Cases tested: a booked appointment, a paid appointment and a cancellation, plus refunds and edits. Every result is compared with Shopify's own figures.

  6. 6

    Go live and hand over

    On your approval the flow is switched on and monitored through its first runs, and you receive notes, a diagram and a quick video tour.

Compare your options

Four Ways to Connect Acuity Scheduling and Shopify, Compared

Each route has a place. Look along the rows that matter to you and see which one you would trust with your orders.

What mattersDIY with Acuity SchedulingZapier or MakeGig marketplaceStore Design Expert
Fields matched deliberatelyOut-of-the-box fieldsWhen you set it upDepends on the sellerYes
Duplicate protection built inEasy to overlookPossible with effortNot usuallyYes
Alerts when something breaksNoOnly if you add itRarelyYes
Refund and edit cases testedNot oftenIf you test itHit and missYes
Price known before work startsJust plan feesFees plus your hoursYesYes
A written and recorded handoverNoNoRarelyYes
Ownership stays with youYesYesDependsYes
AftercareHelp desk of the vendorHelp desk of the platformVariesIncluded window
Inside every project

What Keeps Your Store and Acuity Scheduling Data Safe

None of these costs extra. They are simply how we work.

Counts compared, not assumed

After any load we compare counts with the source, so missing or doubled records are caught early.

Nothing sent without approval

Emails, texts and posts that reach customers are approved by you before they are enabled.

Build in a copy, never live

Test data comes first. Live orders and appointments are left alone until you sign off.

Plain scope, two revision rounds

You know the cost up front. Two revision rounds cover changes within scope, which keeps tweaks from becoming extra invoices.

A written definition of done

The flow counts as finished only when a booked appointment, a paid appointment and a cancellation all pass and are logged.

Failures raise a flag

A named person receives an alert, with the order and the reason, whenever a run fails.

Interactive price calculator

Build Your Acuity Scheduling Integration Package

Choose a package, tell us about your order volume, data direction and existing Acuity Scheduling data, then pick a speed. The fixed price and delivery window update with each selection.


Choose your packageRequired

Choose the smallest package that covers your case. You can always add triggers or history from the extras list.

One flow live between Shopify and Acuity Scheduling: create the customer and draft order, mapped and tested.

  • Acuity Scheduling authorised through a Google or Microsoft sign-in, or an account token
  • First trigger built: an appointment is booked
  • Field map covering start time, client email and appointment type
  • Duplicate protection on every write
  • Test on a booked appointment and a paid appointment
  • Test log and recorded handover

Core flows live: Acuity Scheduling will create the customer and draft order, mark the order paid and release the slot and note the refund, with filters, retries and a failure alert.

  • Everything in Single Workflow
  • Events handled: an appointment is booked; an appointment is paid for; an appointment is cancelled
  • Calendar and custom fields added to the map
  • Filters by tag, country and value
  • Retries and failure alerts
  • Test on a booked appointment, a paid appointment and a cancellation

Everything in the core package plus two-way sync, a history load and two weeks of monitoring.

  • Everything in Core Workflows
  • Two-way updates with per-field winners
  • Past appointments loaded in one pass
  • Monitoring for 14 days after launch
  • Access and roles review
  • Written runbook for your team

Projects beyond these packages, such as custom objects, heavy history loads, multi-store designs or a custom API build, are scoped and quoted at a fixed price after a short call.

How many orders does the store process a month?Required

Busier stores need extra queuing and a longer test.

Should data move one way or both ways?Required

Two-way sync adds rules for fields both sides can edit.

Is your Acuity Scheduling account empty or full of data?Required

Existing records must be matched before the first sync.

How soon do you need it live?Required

Standard follows the schedule your other choices set. Pay to move up the queue and go live sooner.

Optional extrasOptional

Each one begins switched off. Turn on what you need, watch the total, switch it back off.

Request a custom quote

Projects beyond these packages, such as custom objects, heavy history loads, multi-store designs or a custom API build, are scoped and quoted at a fixed price after a short call.

Request a Quote

Changed your mind? Choose Single Workflow, Core Workflows or Full Integration above to return to the instant calculator.

Packages and comparison

Acuity Scheduling Integration Package Comparison

Here is each package line by line. When you compare our fee with a marketplace listing for Acuity Scheduling Shopify integration, count how many of these checks the cheaper offer actually names.

What is includedSingle Workflow
$390
Core Workflows
$790Recommended
Full Integration
$1,490
Acuity Scheduling authorised through a Google or Microsoft sign-in, or an account tokenIncludedIncludedIncluded
First trigger built: an appointment is bookedIncludedIncludedIncluded
Field map covering start time, client email and appointment typeIncludedIncludedIncluded
Duplicate protection on every writeIncludedIncludedIncluded
Test log and recorded handoverIncludedIncludedIncluded
Events handled: an appointment is booked; an appointment is paid for; an appointment is cancelledNot includedIncludedIncluded
Calendar and custom fields added to the mapNot includedIncludedIncluded
Filters by tag, country and valueNot includedIncludedIncluded
Retries and failure alertsNot includedIncludedIncluded
Two-way updates with per-field winnersNot includedNot includedIncluded
Past appointments loaded in one passNot includedNot includedIncluded
Monitoring for 14 days after launchNot includedNot includedIncluded
Written runbook for your teamNot includedNot includedIncluded
Typical delivery3 to 5 days5 to 9 days8 to 14 days

The calculator above is the source of truth for your final price and delivery estimate.

Why Store Design Expert

Why Hire Us to Connect Acuity Scheduling and Shopify

You are paying for judgement and for a result you can inspect, not for hours.

A price you can plan around

Every package and option shows its price and extra days in the calculator. Any Acuity Scheduling plan fees are billed to you by Acuity Scheduling, so check its current pricing page.

A direct line to the builder

Your messages reach the builder who has your flow open, so trigger and field questions get clear answers.

Notes a colleague can follow

We document what moves where and which settings we picked, so the next developer starts informed.

Experience since 2015

A decade and more than 450 stores later, few integration quirks are new to us.

Safety designed in

Every build includes retries, alerts, unique keys and narrow access; none are paid extras.

Tested on your real cases

We check against your own cases, like a booked appointment, a paid appointment and a cancellation.

What we need to get started

Getting Started: What We Ask For

The list is short. Most owners have everything ready in a day.

Approve a collaborator request

Already trading? Share the store address and accept our collaborator request. You remain the owner, we see only what the role allows, and you can remove us whenever you like.

Starting from nothing? We build first

We can start in our own Partner account, set up the store and the Acuity Scheduling link, then transfer ownership to you. A Shopify plan is chosen at the end.

Or share a staff login

A staff account is an option. The collaborator route is still better, as it can be cancelled instantly and involves no shared password.

Your Acuity Scheduling access

Either create the Acuity Scheduling account yourself and add us, or we open it with your email. You remain the owner, and we work through a Google or Microsoft sign-in, or an account token.

Sample records

Share a few typical records from both tools, or point us to them. Real examples reveal how your data is really structured.

A decision-maker

Name the person who approves the plan and the test, and tell us which system should win when Acuity Scheduling and Shopify disagree.

We never need your owner password or payment details. Access is limited, logged and removable at any time.

Testimonials

Verified Client Feedback

Verified clients describe the brief, the build and the handover in their own words.

Verified

Store Design Expert was very knowledgeable about what I needed done to fix my Shopify store and how to improve the store layout. The project was completed very quickly, and I will definitely use them for support as my business grows.

ST
Samuel T.United States
Verified

Very satisfied with the work. Most importantly, Store Design Expert responded promptly to my questions and concerns. Thank you!

KB
Kyle B.United States
Verified

Outstanding work and outstanding customer service. Five stars! I will absolutely use Store Design Expert again for my next book.

KM
Katharine M.United States
Verified

Store Design Expert was great! They delivered exactly what I asked for and even offered helpful extra suggestions. Highly recommended.

PW
Paul W.United States
Verified

I request Store Design Expert every time I have a project. They are professional and give real attention to detail, which makes the work stand out.

LK
Laura K.United States
Verified

They kept communicating until the problem was fully resolved, and the result was great.

HJ
Henry J.United States
Verified

Super helpful and patient. I am new to ecommerce and Store Design Expert talked me through the whole process and even fixed my payment bridging for me!

LR
Lois R.United Kingdom
Verified

I am beyond satisfied! Store Design Expert went above and beyond on my project. Highly recommended!

MD
Michael D.United States
Verified

The experience was tailored to my brand and specifications to the letter. I love the result.

EP
Eric P.United States
FAQ

Questions About Acuity Scheduling and Shopify Integration

Answers on cost, timing, access, data and what to do when the connection misbehaves.

How much does Acuity Scheduling Shopify integration cost?

Single Workflow costs $390, Core Workflows $790 and Full Integration $1490. Order volume, data direction, existing Acuity Scheduling data and add-ons change the total, and the calculator shows it before you pay. Most projects land between about $390 and $2090, with delivery from 3 to 14 working days.

How long does the Acuity Scheduling integration take?

Single Workflow takes 3 to 5 working days, Core Workflows 5 to 9 and Full Integration 8 to 14. The usual variables are how much history you want loaded and how quickly you approve the test results. The Sooner and Fastest options shorten the schedule when a launch date is fixed.

Does Acuity integrate with Shopify?

We found no native connector. Zapier connects them.

Can a Shopify order create an Acuity code?

Zapier's Acuity actions include Add Coupon Code and Add Package Code. The same job is behind "acuity shopify zapier".

Can appointments create Shopify customers?

Yes, there is a template. The same job is behind "acuity scheduling shopify app".

Does Acuity send webhooks?

Yes, on appointment events. People also search for "shopify to acuity scheduling sync"; the same build answers that too.

Can cancellations update Shopify?

Yes. You may also see it searched as "connect shopify and acuity scheduling"; this page covers that too.

Is it instant?

We test timing on your plan. Searches like "acuity scheduling shopify zapier" describe the same work.

Can you map my services?

Yes. The same service covers "acuity scheduling shopify make.com".

Ready when you are

Ready for a Acuity Scheduling Integration That Just Works?

If the steps above sound right, choose a package and answer three questions. We start once you pay. This page covers Acuity Scheduling Shopify integration.

  • Secure checkout
  • Two revision rounds
  • Test log and walkthrough included