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Shopify to Relay, built by specialists

Relay Shopify Integration, Tested Before You Rely on It

A Relay Shopify integration automates store tasks with approvals built in. Relay.app connects Shopify to Asana, Mailchimp, Help Scout, QuickBooks Online, OpenAI and more: a new product can create an Asana task, a form response can find an order. Its human-in-the-loop steps pause a flow for someone to approve. We design and test, from $390.

  • Trigger and action list verified for your plan
  • Human approval steps for refunds and high-value orders
  • Connected tools mapped and tested
  • Test log and a recorded handover
From$390
Delivery3 to 14 working days
Revisions2 rounds
Relay and Shopify integration shown as a connection map with runs, outputs and tasks, a sync log and four build steps
Our track record

450+ Shopify Stores Launched Since 2015. Your Relay Connection Gets the Same Care.

A link between Relay and your store earns its keep only when the data is right on an ordinary Tuesday. Having spent a decade building stores, we know where orders, customers and products usually break an integration, and we plan for it.

450+

Shopify stores designed and launched

4.9+

Average rating from verified clients

2015

Building Shopify stores since

Secure checkout

Pay through a protected checkout and keep a full order record.

Two revision rounds

Included in every package, so the result matches what you pictured.

Backup before changes

We work on a duplicate of your theme, never on your live store.

Who this is for

Is Our Relay Shopify Integration Right for You? Six Typical Cases

Approvals inside automations stop costly mistakes. These are the cases we build for.

You are a good fit if
  • Your store runs on Shopify
  • You have, or will open, a Relay account
  • You want a fixed price and a written scope
  • You can share the access we ask for
  • Teams approving refunds

    A human step pauses the flow until someone approves.

  • Teams launching products

    A new product can create an Asana task.

  • Teams answering forms

    A form response can find the matching Shopify order.

  • Finance teams

    Orders can flow to QuickBooks Online.

  • Support teams

    Help Scout ties tickets to orders.

  • Teams comparing tools

    Relay positions itself against Zapier and Make.

Problems solved

Relay Shopify Integration: Six Faults We Fix First

Automation flows fail on approvals and mapping. These are the six faults we fix.

The problem

Approvals ignored

The outcome

Flows stall. We add reminders.

The problem

Refunds without checks

The outcome

Money leaves. We add a human step.

The problem

Duplicate runs

The outcome

Retries repeat. We dedupe.

The problem

Unmapped fields

The outcome

Data is lost. We map.

The problem

Slow approvals

The outcome

Customers wait. We set deadlines.

The problem

No handover

The outcome

Flows are unwritten. We document them.

What we can do

What Our Relay Shopify integration Work Includes, Piece by Piece

How we build Relay flows for Shopify, in order.

Map

Triggers.

Connect

Apps.

Approve

Human steps.

Money

Refund rules.

Tests

Runs.

Handover

Notes and recording.

What is included

Everything Included in Our Relay Shopify Integration Packages

Here is the full list, grouped by job. Lower tiers cover the first items in each group; bigger ones go further.

Connection

  • Live read confirmed before any build
  • Tokens held in a secure vault
  • Relay connected using an API key or a connected account
  • A scheduled check that the link is alive

Triggers

  • Triggers tested one at a time
  • Event order verified
  • Rules by tag, country or order value
  • Trigger for the moment a handover is due

Mapping

  • Mapping for input
  • A winner chosen for each field
  • Mapping table kept in the notes
  • Cost mapped, with blanks handled

Safety

  • Alerts when a run fails
  • Opt-outs travel with the data
  • Throttling within limits
  • Daily check for silent stops

Testing

  • Scenario tested: an approval
  • We watch the first live runs
  • Tested with a flagged order
  • Edge cases: refunds and edits

Handover

  • Written notes on every setting
  • Help with questions after go-live
  • Short recorded walkthrough
  • Account kept in your name

You approve the plan and the test. We do the rest and hand you the notes.

See how the data moves

How We Wire Relay to Your Store, Step by Step

All connections follow the same path. The store sends an event, we check it against what Relay already holds, the right record is written and the change is logged where your operations team can see it. The map shows the pieces we connect and test before handover.

One source of truthShopify store sits in the centre and connects to Runs (Moving), Outputs (Counting), Tasks (Matched), Inputs (Linked), Status (Synced), Costs (Checked). Data pulses travel to each tool in turn and an activity log records: Runs matched, no duplicate; Outputs mapped field by field; Tasks checked against Shopify; Failures retry, then alert. Stages: Scope, Wire, Check, Go live.One source of truthShopify storeRunsMovingOutputsCountingTasksMatchedInputsLinkedStatusSyncedCostsCheckedSync logRuns matched, no duplicateOutputs mapped field byfieldTasks checked againstShopifyFailures retry, then alert1Scope2Wire3Check4Go live
One source of truthShopify store sits in the centre and connects to Runs (Moving), Outputs (Counting), Tasks (Matched), Inputs (Linked), Status (Synced), Costs (Checked). Data pulses travel to each tool in turn and an activity log records: Runs matched, no duplicate; Outputs mapped field by field; Tasks checked against Shopify; Failures retry, then alert. Stages: Scope, Wire, Check, Go live.One source of truthShopify storeRunsMovingOutputsCountingTasksMatchedInputsLinkedStatusSyncedCostsCheckedSync logRuns matched, no duplicateOutputs mapped field by fieldTasks checked against ShopifyFailures retry, then alertScopeWireCheckGo live
Portfolio

Shopify Stores We Have Built That Are Ready for Relay

We build the stores and the links behind them. These launches show the standard your Relay connection will be built on.

Photography presets visual for Digital Products Store Setup on Shopify

Lenscraft Lab Photography presets Shopify Visual

Photography presets
Editorial one-product Shopify store for a rechargeable table lamp

Rechargeable Lamp One-Product Store

Home lighting
Pet grooming visual for Services & Booking Store Setup on Shopify

Paws & Polish Pet grooming Shopify Visual

Pet grooming
Beauty creator visual for Shopify Store Design for Personal Brands & Creators

Noor Glow Beauty creator Shopify Visual

Beauty creator
Garden supplies visual for Wholesale & B2B Shopify Store Setup

Verdant Supply Co Garden supplies Shopify Visual

Garden supplies
Coffee visual for Custom Shopify Product Page Template

Origin Day Coffee Shopify Visual

Coffee
Process and timeline

How We Build Your Relay Integration, Step by Step

Six stages, in order. Nothing touches live data until you have seen it work on a copy, and your calculator choices decide how long each stage takes.

  1. 1

    Brief and scope

    We start with questions: what you sell, how Relay fits your day and which events matter. Reading through your orders and runs shows where the flow begins and what it must never touch.

  2. 2

    Access and connection

    You grant limited access to Shopify and Relay through an API key or a connected account. Before building, we read live data to prove both connections.

  3. 3

    Map and rule

    The map covers input, output, status and cost; we put the conflict winners and blank rules in writing.

  4. 4

    Build in a copy

    The flow is built against test data, never your live records. You see the plan and, where useful, a recorded run.

  5. 5

    Test on real cases

    We run an approval, a flagged order and a handover, then refunds and edits, and verify each outcome against what the store shows.

  6. 6

    Go live and hand over

    On your approval the flow is switched on and monitored through its first runs, and you receive notes, a diagram and a quick video tour.

Compare your options

Four Ways to Connect Relay and Shopify, Compared

The lowest price is not always the best value. These rows show where the differences appear.

What mattersRelay app or DIYAutomation platformFreelance gigStore Design Expert
Fields mapped on purposeBasic defaultsWhen you set it upDepends on the sellerYes
Retries cannot create duplicatesRarely handledIf you add itNot usuallyYes
A named person hears about failuresNoIf you add itNot usuallyYes
Refund and edit cases testedNot oftenIf you testDependsYes
Fixed price up frontPlan fees onlyFees plus your hoursYesYes
Written notes and recorded handoverNoNoNot usuallyYes
You own every accountYesYesVariesYes
Support after launchHelp desk of the vendorHelp desk of the platformVariesIncluded for a period
Inside every project

Six Safeguards Built Into Every Relay Integration

None of these costs extra. They are simply how we work.

Narrow access, in your name

The smallest workable access, set up through an API key or a connected account, with all accounts in your name.

Failures raise a flag

A failed run alerts a named person with the order and the reason. Silence never means success.

Build in a copy, never live

Test data comes first. Live orders and runs are left alone until you sign off.

Secrets kept in a vault

A secure vault holds every key and token; none appear in notes or chat.

A written definition of done

Done means the flow copes with an approval, a flagged order and a handover, and the results are written in the log.

Plain scope, two revision rounds

You see the price before paying. Changes within scope go through two structured rounds, so a tweak never becomes an hourly invoice.

Interactive price calculator

Build Your Relay Integration Package

Choose a package, tell us about your order volume, data direction and existing Relay data, then pick a speed. The fixed price and delivery window update with each selection.


Choose your packageRequired

Pick the smallest package that covers your case. You can always add triggers or history from the extras list.

One flow live between Shopify and Relay: route the step to the right person, mapped and tested.

  • Secure Relay connection via an API key or a connected account
  • A trigger for when a task needs approval
  • Input, output and status matched across both tools
  • A unique key on every write
  • Test on an approval and a flagged order
  • A log of the tests and a short recorded tour

Three flows running: Relay will route the step to the right person; pause the order for review; and assign the follow-up, plus filters, retries and alerts.

  • Everything in Single Workflow
  • Triggers for when a task needs approval, when an order is flagged and when a handover is due
  • Mapping extended to cost and custom fields
  • Tag, country and value filters
  • Retries, plus an alert when a run fails
  • Test on an approval, a flagged order and a handover

Everything in the core package plus two-way sync, a history load and two weeks of monitoring.

  • Everything in Core Workflows
  • Two-way sync, each field with its own rule
  • History load of previous runs
  • Two weeks of monitoring after go-live
  • Roles and permissions reviewed
  • A runbook your team can follow

Custom objects, unusual authentication, several Shopify stores feeding one Relay account, stores above 10,000 orders a month, and builds that need your own servers are quoted separately at a fixed price.

How many orders does the store process a month?Required

Busier stores need extra queuing and a longer test.

Should data move one way or both ways?Required

Syncing both ways means a conflict rule for each shared field.

Is there data already inside Relay?Required

Existing records must be matched before the first sync.

How soon do you need it live?Required

Standard follows the schedule your other choices set. Pay to move up the queue and go live sooner.

Optional extrasOptional

Each one begins switched off. Turn on what you need, watch the total, switch it back off.

Request a custom quote

Custom objects, unusual authentication, several Shopify stores feeding one Relay account, stores above 10,000 orders a month, and builds that need your own servers are quoted separately at a fixed price.

Request a Quote

Changed your mind? Choose Single Workflow, Core Workflows or Full Integration above to return to the instant calculator.

Packages and comparison

Relay Integration Package Comparison

Here is each package line by line. When you compare our fee with a marketplace listing for Relay Shopify integration, count how many of these checks the cheaper offer actually names.

What is includedSingle Workflow
$390
Core Workflows
$790Recommended
Full Integration
$1,490
Secure Relay connection via an API key or a connected accountIncludedIncludedIncluded
A trigger for when a task needs approvalIncludedIncludedIncluded
Input, output and status matched across both toolsIncludedIncludedIncluded
A unique key on every writeIncludedIncludedIncluded
A log of the tests and a short recorded tourIncludedIncludedIncluded
Triggers for when a task needs approval, when an order is flagged and when a handover is dueNot includedIncludedIncluded
Mapping extended to cost and custom fieldsNot includedIncludedIncluded
Tag, country and value filtersNot includedIncludedIncluded
Retries, plus an alert when a run failsNot includedIncludedIncluded
Two-way sync, each field with its own ruleNot includedNot includedIncluded
History load of previous runsNot includedNot includedIncluded
Two weeks of monitoring after go-liveNot includedNot includedIncluded
A runbook your team can followNot includedNot includedIncluded
Typical delivery3 to 5 days5 to 9 days8 to 14 days

The calculator above is the source of truth for your final price and delivery estimate.

Why Store Design Expert

What You Get From Us That a Template Does Not

Most of this job is clicking, and you could do it. People hire us because the unglamorous parts, ids, timing and edge cases, decide whether the connection helps or hurts.

A price you can plan around

You see the cost and extra days for each choice in the calculator. Any Relay subscription is billed by Relay, so check what it charges today.

A direct line to the builder

You talk to the person working on your flow, and questions about a trigger or field get a plain answer.

We live inside Shopify

Orders, refunds, edits and metafields are what we handle every day, which is a different skill from knowing Relay's menus.

Notes a colleague can follow

We document what moves where and which settings we picked, so the next developer starts informed.

4.9+ from verified clients

You can read verified client reviews on this page before paying, so past results are visible.

Tested on your real cases

Your real scenarios are the test plan: an approval, a flagged order and a handover.

What we need to get started

What We Need From You to Begin

Three things get the work moving: safe access, a few answers and a decision-maker. Here is the detail.

Approve a collaborator request

Already trading? Share the store address and accept our collaborator request. You remain the owner, we see only what the role allows, and you can remove us whenever you like.

Starting from nothing? We build first

No store yet? We build it in our Partner account, connect Relay there and transfer the whole store to you, so you choose a plan only at the end.

Or share a staff login

If it is simpler, a staff login will do. We prefer the collaborator route because it is revocable in one click and no password changes hands.

Your Relay access

Set up the account and invite us, or have us create it under your email. You stay the owner either way, and access runs through an API key or a connected account.

Sample records

Send two or three typical records from each side, or tell us where to find them. Real examples show us how your data is actually shaped.

A decision-maker

Tell us who approves the plan and the test, and which rule should win when Relay and Shopify disagree.

We never need your owner password or payment details. Access is limited, logged and removable at any time.

Testimonials

What Store Owners Say After Working With Us

Real owners, real stores, in their own words.

Verified

Store Design Expert is the best. The work is very professional, they pay close attention to detail and, more importantly, they listen. Their level of cooperation is second to none, and everything was delivered in a very timely manner. I will keep them in mind for future projects.

BN
Barbara N.United States
Verified

They definitely get the job done. Very patient and understanding throughout the whole project.

BS
Brian S.United States
Verified

Thank you so much to Store Design Expert and the team. My site looks far more appealing to customers, and I will happily recommend your services to other new small businesses.

JS
Jennifer S.United States
Verified

Very patient, informative and transparent, and they did exactly what they said they would do. Thanks for all the help!

RO
Raymond O.United States
Verified

Store Design Expert is the only one I use for all things WordPress. They have a high level of understanding, deliver quality work and are easy to deal with.

SC
Scott C.United States
Verified

A pleasure to work with. They did pretty much everything I asked and definitely exceeded my expectations. I will be working with Store Design Expert again soon.

JL
Jerry L.United States
Verified

Superb work! Store Design Expert is incredibly patient, and even when I did not fully understand my own questions, everything was explained again in detail. My vision was implemented perfectly, and the work is worth every cent I spent.

KB
Katrin B.Germany
Verified

Very impressed with the build-out. My store is ready to get started, and I am sure I will reach out for edits down the road, but this is everything I could ask for to get the party started. Thanks again, and I will be in touch for future projects.

DH
Dale H.United States
Verified

Very quick and detailed work! Store Design Expert does exactly what you want, in a very professional manner.

LF
Lena F.Germany
FAQ

Relay Integration FAQs

Straight answers on price, scope, timing and what we need from you.

How much does Relay Shopify integration cost?

Single Workflow costs $390, Core Workflows $790 and Full Integration $1490. Order volume, data direction, existing Relay data and add-ons change the total, and the calculator shows it before you pay. Most projects land between about $390 and $2090, with delivery from 3 to 14 working days.

How long does the Relay integration take?

Single Workflow takes 3 to 5 working days, Core Workflows 5 to 9 and Full Integration 8 to 14. The usual variables are how much history you want loaded and how quickly you approve the test results. The Sooner and Fastest options shorten the schedule when a launch date is fixed.

What is Relay.app?

A workflow tool with human-in-the-loop steps. The same service covers "shopify to relay sync".

Which apps pair with Shopify?

Asana, Mailchimp, Help Scout, QuickBooks Online, OpenAI and more. Another way to phrase it: "relay app human in the loop shopify"; this page covers that too.

Can it find orders from a form?

Yes, per an example workflow. You may also see it searched as "relay shopify app"; the work is the same.

Does it need coding?

No, per Relay's pages. People also search for "shopify relay theme"; the same build answers that too.

Is the pricing confirmed?

Not in our results. People also search for "does relay work with shopify"; this page covers that too.

Is it like Zapier?

It positions itself as an alternative. Related searches such as "shopify mondial relay", this is the page for it.

Can you build it?

Yes. You may also see it searched as "shopify et mondial relay"; the work is the same.

Ready when you are

Get Your Relay Shopify Integration Done

Choose your scope, see the price and delivery window, and begin. We build in a copy, test on an approval, a flagged order and a handover, and hand over notes you can use. This page covers Relay Shopify integration.

  • Secure checkout
  • Two revision rounds
  • Test log and walkthrough included