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Shopify gift card setup and store credit

Shopify Gift Card Setup With a Store Credit Program That Keeps Revenue In Your Store

Shopify gift card setup that goes beyond ticking a box in the admin. We build the gift card product, the delivery email, the checkout redemption path and a store credit workflow for refunds and goodwill, then redeem a real test card before you see it. Fixed packages from $390, live in as little as 3 working days. Designed and launched for more than 450 Shopify stores since 2015, rated 4.9+ by verified clients.

  • Gift card product with the amounts and artwork you choose
  • Branded delivery email and a tested redemption at checkout
  • Store credit workflow for returns, goodwill and loyalty
  • Staff guide so your team can issue and check balances
From$390
Delivery3 to 12 working days
Revisions2 rounds
Home decor visual for Gift Card & Store Credit Shopify Store Setup
Our track record

Over 450 Shopify Stores Launched Since 2015. Your Gift Cards and Credit Should Work First Time.

A gift card is a promise to a customer who has already paid. If the code fails at checkout or a credit balance vanishes, that customer remembers it longer than any discount. We have configured the unglamorous parts of hundreds of stores, so yours behaves.

450+

Shopify stores designed and launched

4.9+

Average rating from verified clients

2015

Building Shopify stores since

Secure checkout

Pay through a protected checkout and keep a full order record.

Two revision rounds

Included in every package, so the result matches what you pictured.

Backup before changes

We work on a duplicate of your theme, never on your live store.

Who this is for

Built for Stores Whose Gift Cards and Credit Are an Afterthought

Most owners turn on Shopify gift cards in one click and then discover the gaps: a plain email, no custom amounts, refunds that leave the sale, staff who cannot check a balance. If any of these sound familiar, this is the project for you.

You are a good fit if
  • You sell, or want to sell, gift cards online or in person
  • You refund by card today and want credit as an option
  • You would rather agree one price than watch an hourly meter
  • You want everything tested before your customers touch it
  • Stores selling gifts for the first time

    You are heading into a holiday or a launch and want shoppers to be able to buy a present for someone else. You need a gift card page that looks intentional, not a default product with a bare grey image.

  • Owners drowning in refund requests

    Every return is cash leaving the business. You want a Shopify store credit option offered at the right moment, with clear rules, so more of that money turns into a second order.

  • Shops with a physical till

    You sell in person on Shopify POS and online. Cards bought at the counter must redeem on the website, and the reverse, without anyone retyping codes by hand.

  • Brands with a loyal customer base

    Repeat buyers are asking for a way to gift your products or hold a balance. A credit ledger turns that loyalty into a spendable asset you can track.

  • Stores migrating from another platform

    You have existing gift card balances or customer credit that customers expect to keep. They need importing carefully, with totals reconciled, or support tickets will arrive within a week.

  • Finance-minded founders

    You need to know how much outstanding card value sits on your books. We set up the reports and notes so your accountant sees liabilities, not guesses.

Problems solved

Why Gift Cards and Credit Quietly Go Wrong After Launch

Gift cards look finished the moment they exist in the admin, which is why the problems appear later, in customer inboxes. These are the failures we meet most often, and the way each one is closed in this project.

The problem

The delivery email looks generic, lands in spam or never reaches the recipient.

The outcome

We restyle the gift card notification with your logo and wording, set a scheduled send date option, and send a real test to several inbox providers.

The problem

Customers cannot find the gift card page, or it asks for a code they cannot see.

The outcome

A clear gift card page, a menu link and a redeem prompt in the cart tell buyers and recipients exactly what to do.

The problem

Refunds go back to the card, so the revenue is gone and the customer never returns.

The outcome

A store credit option sits next to the refund decision, with rules for expiry and eligibility, so you keep goodwill and cash.

The problem

Balances do not match across the website, the till and the customer's memory.

The outcome

We test one card through checkout and POS, record the balances at each step and document how to look up and adjust a value.

The problem

Staff issue credit by hand with no record of why, and fraud is hard to spot.

The outcome

Issue reasons, staff permissions and an audit habit are written into the handover guide so every adjustment can be explained.

The problem

Outstanding card value is invisible, so cash planning and tax treatment are guesswork.

The outcome

We show where to find issued, redeemed and remaining totals and give your accountant a short note on how liabilities appear.

What we can do

What Our Shopify Gift Card Setup Covers, From Code to Credit Ledger

Gift cards and store credit touch the theme, checkout, email, point of sale and your accounting. These are the six areas where we do the detailed work, with the edge cases that usually get skipped.

Shopify gift card code delivery that arrives on time and reads well

Shopify digital gift cards are emailed, so we design the notification that carries each Shopify gift card code: your branding, a short personal message field, a scheduled delivery date and a clear redeem button. Recipients see the amount, the code and where to spend it.

Shopify custom gift cards and digital designs

Shopify custom gift cards start with the denominations you pick, and we add a custom amount field where your theme allows. Occasion artwork for birthdays, thank-yous or holidays is set up as separate variants shoppers can choose.

Shopify POS gift cards and physical cards

Shopify pos gift cards are sold and redeemed at the till against the same balance as online. We set the POS tile, test a sale and a redemption on a device, and write the counter script your staff will follow. Shopify physical gift cards are activated at the till with the same routine.

Store credit in Shopify, with rules you can explain

Store credit in Shopify is handled with the native feature where your region and payments setup support it, or a credit app where it does not. We configure issue, apply and expiry rules and test a refund-to-credit end to end.

Balance lookups for customers and staff

A Shopify gift card balance check page lets customers confirm what is left without emailing you, and a short staff routine covers manual adjustments, reissues and lost codes, each with a reason noted.

Reporting and liability notes for your accountant

We show where issued and redeemed totals live in Shopify, how to export them and what to tell your bookkeeper about unredeemed value, so month-end does not turn into a puzzle.

What is included

What Your Shopify Gift Card Setup Includes

Every package covers six workstreams. The depth grows from the Gift Card package to the Full Program, and the comparison table below shows which line sits in which package.

Gift card product

  • Gift card product created with your denominations
  • Product images and description written for gift buyers
  • Custom amount field in Growth and Full Program where the theme allows
  • Occasion designs in Full Program

Delivery and email

  • Gift card notification restyled with your logo and wording
  • Optional scheduled delivery and personal message
  • Test sends to major inbox providers
  • Resend and reissue steps documented

Checkout and redemption

  • Gift card code box confirmed at checkout and in the cart
  • Part payment and full payment tested
  • Redeem and balance page for customers
  • Clear instructions on the gift card page

Store credit workflow

  • Native store credit or a credit app configured for your region
  • Refund-to-credit path tested on a real order
  • Rules for expiry and eligibility written down
  • Existing balances imported as an extra

POS and in-person

  • POS gift card tile and a test sale on a device
  • Counter script for staff
  • Physical card process in Full Program
  • Balance parity between till and website checked

Handover and reporting

  • Recorded walkthrough and written staff guide
  • Where to find issued and redeemed totals
  • Note for your accountant on unredeemed value
  • Two revision rounds before sign-off

Each build ends the same way: we buy a card, receive the email, redeem part of it at checkout, check the remaining balance and then refund an order to credit. If any step fails, we fix it before you review.

See how it works

How Gift Cards and Store Credit Connect Across Your Store

A gift card touches far more than one product page. Watch the pieces connect: the card you sell, the email that carries the code, the credit issued from a return, the till and the reports that keep the books honest. We wire and test each link before handover.

Gift cards and credit, wired inYour store sits in the centre and connects to Gift cards (Selling), Store credit (Issuing), Email code (Delivered), POS cards (Scanning), Returns (Credited), Reports (Balanced). Data pulses travel to each tool in turn and an activity log records: Gift card product and amounts published; Code emailed, redeemed in part at…; Return refunded to store credit, tested; Till and online balances match. Stages: Product, Deliver, Redeem, Reconcile.Gift cards andcredit, wired inYour storeGift cardsSellingStore creditIssuingEmail codeDeliveredPOS cardsScanningReturnsCreditedReportsBalancedSetup logGift card product andamounts publishedCode emailed, redeemed inpart at…Return refunded to storecredit, testedTill and online balancesmatch1Product2Deliver3Redeem4Reconcile
Gift cards and credit, wired inYour store sits in the centre and connects to Gift cards (Selling), Store credit (Issuing), Email code (Delivered), POS cards (Scanning), Returns (Credited), Reports (Balanced). Data pulses travel to each tool in turn and an activity log records: Gift card product and amounts published; Code emailed, redeemed in part at…; Return refunded to store credit, tested; Till and online balances match. Stages: Product, Deliver, Redeem, Reconcile.Gift cards andcredit, wired inYour storeGift cardsSellingStore creditIssuingEmail codeDeliveredPOS cardsScanningReturnsCreditedReportsBalancedSetup logGift card product and amounts publishedCode emailed, redeemed in part at…Return refunded to store credit, testedTill and online balances matchProductDeliverRedeemReconcile
Portfolio

Shopify Store Designs We Create

These storefront designs show how layout, product detail and trust cues change from one niche to the next, which is the same care that goes into Shopify Gift Card & Store Credit Setup.

Beauty services visual for Gift Card & Store Credit Shopify Store Setup

Beauty services store design

Beauty services
Outdoor visual for Gift Card & Store Credit Shopify Store Setup

Outdoor store design

Outdoor
Gift card workflow visual for Gift Card & Store Credit Shopify Store Setup

Gift card workflow store design

Gift card workflow
Process and timeline

Shopify Gift Card Setup Process and Timeline

Six stages from first message to a redeemed test card. Work is done in a duplicate theme, so your live store keeps selling while we build. The Gift Card package typically takes 3 to 5 working days, and larger programs follow the ranges in the calculator.

  1. 1

    Scoping call

    You tell us what you sell, which channels need cards and how you handle refunds now. We confirm the package, the amounts and any balances to import, in writing.

  2. 2

    Design and wording

    We draft the gift card images, the product page copy and the email text, then send them for your approval so tone and artwork are settled before building.

  3. 3

    Build in a duplicate theme

    Product, theme prompts, redeem page and notification template are set up in a copy of your theme. Nothing changes on the live site while this happens.

  4. 4

    Credit and POS wiring

    We configure store credit, connect any app, set the POS tile and write the rules for issue, expiry and manual adjustments.

  5. 5

    Test purchase and redemption

    We buy a card, open the email, redeem part of it, check the balance and refund an order to credit. Findings are fixed and the run is repeated.

  6. 6

    Publish and hand over

    After your sign-off we publish the theme, send the recorded walkthrough and the staff guide, and keep the rollback copy available.

Compare your options

DIY, Freelancer, App Vendor or Shopify Gift Card and Store Credit Setup by Specialists?

Owners usually take one of four routes to get gift cards and credit working: tick the box themselves, hire a freelancer, rely on an app vendor or bring in a specialist team. Here is how they compare on testing, finish and what you keep.

What mattersDIY in the adminFreelancerApp vendor onboardingStore Design Expert
Branded gift card emailDefaultVariesTemplateYes
Redemption tested end to endYou do itRarelyVariesYes
Store credit workflow builtYou researchVariesApp onlyYes
POS and online balances checkedYou do itRarelyVariesYes
Staff guide for adjustmentsNoRarelyDocs onlyYes
Fixed price up frontYesVariesSubscriptionYes
Reporting note for your accountantNoNoVariesYes
You own everything at the endYesYesVariesYes
Inside every project

What Protects Your Customers' Money and Your Budget

Gift cards and credit carry real value, so the way we work matters as much as the design. These are the safeguards that sit inside every project and part of what the fixed price pays for.

A copy of your theme, never the live one

Every change is made in a duplicate theme. Your live checkout stays untouched until you approve, and the original remains one click away if you ever want to go back.

Access without sharing passwords

We work through collaborator access with only the permissions the job needs, so you remain owner. Nobody needs your password, and you can remove us whenever you like.

A real card through a real checkout

We do not trust screenshots. A genuine gift card is bought, emailed, redeemed in part and balance checked, on phone and desktop, before it is called finished.

Backups and a rollback route

Your theme is backed up before work begins and settings we change are recorded. If a decision does not suit your store, reversing it takes minutes.

Plain-language documentation

You receive a staff guide and a recorded walkthrough covering issuing, adjusting, reissuing and looking up cards, so no step depends on remembering a conversation.

Fixed scope, two revisions

You see the price before paying. Changes inside the agreed scope never become hourly charges, and two revision rounds are included in every package.

Interactive price calculator

Build Your Shopify Gift Card and Store Credit Package

Pick a package, say how many gift card designs you need, how store credit should work and where you sell. The fixed price and delivery estimate update as you go.


Choose your packageRequired

The three packages grow in polish and reach: from a tested gift card product, to a branded program with credit, to a full online and in-person setup. Prices for each option appear below.

A branded, tested gift card product with email delivery and checkout redemption.

  • Gift card product with your amounts
  • Restyled delivery email
  • Checkout redemption tested
  • Balance lookup steps
  • Staff how-to notes
  • Two revision rounds

Gift cards plus a working store credit workflow for returns and goodwill.

  • Everything in Gift Card
  • Custom amount field
  • Scheduled delivery and message
  • Store credit workflow tested
  • Customer balance page
  • Written credit rules

A complete online and in-person program with POS, occasion designs and reporting notes.

  • Everything in Gift and Credit
  • POS gift card sale and redeem
  • Occasion designs
  • Physical card process
  • Liability and reporting note
  • 14 days of fixes

Multi-store or multi-currency gift card programs, Shopify Plus checkout rules, custom app development or loyalty programs with points receive a custom quote with agreed deliverables.

How many gift card designs do you need?Required

Every package includes one product with fixed amounts.

How should store credit work?Required

Pick how much of the credit program you want built.

Where do you sell?Required

Tell us which channels must share balances.

How soon do you need it live?Required

Standard follows the schedule your other choices set. Pay to move up the queue and go live sooner.

Optional extrasOptional

Each one begins switched off. Turn on what you need, watch the total, switch it back off.

Request a custom quote

Multi-store or multi-currency gift card programs, Shopify Plus checkout rules, custom app development or loyalty programs with points receive a custom quote with agreed deliverables.

Request a Quote

Changed your mind? Choose Gift Card, Gift and Credit or Full Program above to return to the instant calculator.

Packages and comparison

Shopify Gift Card Setup Package Comparison

Here is every line of the three packages side by side. Choose the one that matches how far you want gift cards and Shopify store credit to reach, then fine-tune it in the calculator.

What is includedGift Card
$390
Gift and Credit
$690Recommended
Full Program
$1,190
Gift card product with your amountsIncludedIncludedIncluded
Restyled delivery emailIncludedIncludedIncluded
Checkout redemption testedIncludedIncludedIncluded
Customer balance stepsIncludedIncludedIncluded
Staff how-to notesIncludedIncludedIncluded
Two revision roundsIncludedIncludedIncluded
Custom amount fieldNot includedIncludedIncluded
Scheduled delivery and messageNot includedIncludedIncluded
Store credit workflow testedNot includedIncludedIncluded
Written credit rulesNot includedIncludedIncluded
POS sale and redemptionNot includedNot includedIncluded
Occasion designsNot includedNot includedIncluded
Liability and reporting noteNot includedNot includedIncluded
14 days of fixesNot includedNot includedIncluded
Typical delivery3 to 5 days5 to 8 days8 to 12 days

What the calculator above shows for Shopify Gift Card & Store Credit Setup, the total and the estimated delivery, is what your order will use.

Why Store Design Expert

Expert Shopify Gift Card Work at a Fixed Price

You get agency discipline without agency overhead: senior people on the work, one price, one end date and a clear handover. Here is what that means for a gift card and credit project.

Shopify only, since 2015

We build on Shopify every day, so we know which gift card behaviors are native, which need a theme tweak and which need an app. That saves you from paying for software you did not need.

Tested like a customer

Our standard is a completed redemption, not a finished settings page. Buying, receiving, spending and refunding one card catches problems your first shopper would otherwise find.

Hire a Shopify expert without a retainer

If you want to hire a Shopify expert for one clear job, this is built for it. Fixed price, a named end date and the people doing the work answer your questions directly.

Honest about apps and costs

Where native features are enough we say so and charge for less. Where a credit app earns its monthly fee, we explain what it costs so there are no surprises later.

Cards that look like your brand

Gift cards are often the only thing a recipient sees before becoming a customer. Imagery, wording and email layout are matched to your store so the first impression is yours.

You own everything

The theme, products, settings and access stay yours. A store built in our Partner account is transferred to you at the end, so ownership is never in question.

What we need to get started

What We Need to Get Started on Your Gift Card Setup

You do not need a finished plan, only a way into your Shopify admin and a sense of how you want cards and credit to work. Three ways in are open to you, so use whichever you are comfortable with.

Collaborator request

Send your store URL and approve our collaborator request from your Shopify admin. You remain the owner, no password changes hands and you can end our access in a click.

No store yet? We build it first

We can create your store in our own Shopify Partner account and transfer ownership to you at the end, so all you do is choose a plan once the work is finished.

Staff login, if you prefer

You may send staff login details instead. Collaborator access is easier to revoke, so we recommend it, but a staff account works when that suits you better.

Amounts and occasions

Tell us the denominations you want, whether shoppers can enter their own amount, and any occasions such as birthdays or holidays that need their own artwork.

Refund and credit rules

Describe how you handle returns today, whether credit should expire and who may issue it, so the workflow matches how your team actually works.

Channels and existing balances

List where you sell, including POS devices, and send a spreadsheet of any existing card or credit balances you need carried over.

Neither your owner password nor any payment card is ever required from you. We work in a duplicate theme with backups and document the finished setup in writing.

Testimonials

What Store Owners Say After Launch

Verified clients describe working with Store Design Expert on builds, fixes and feature setups.

Verified

Store Design Expert is the best. The work is very professional, they pay close attention to detail and, more importantly, they listen. Their level of cooperation is second to none, and everything was delivered in a very timely manner. I will keep them in mind for future projects.

BN
Barbara N.United States
Verified

I request Store Design Expert every time I have a project. They are professional and give real attention to detail, which makes the work stand out.

LK
Laura K.United States
Verified

They kept communicating until the problem was fully resolved, and the result was great.

HJ
Henry J.United States
Verified

Super helpful and patient. I am new to ecommerce and Store Design Expert talked me through the whole process and even fixed my payment bridging for me!

LR
Lois R.United Kingdom
Verified

I am beyond satisfied! Store Design Expert went above and beyond on my project. Highly recommended!

MD
Michael D.United States
Verified

The experience was tailored to my brand and specifications to the letter. I love the result.

EP
Eric P.United States
Verified

They definitely get the job done. Very patient and understanding throughout the whole project.

BS
Brian S.United States
Verified

Thank you so much to Store Design Expert and the team. My site looks far more appealing to customers, and I will happily recommend your services to other new small businesses.

JS
Jennifer S.United States
Verified

Very patient, informative and transparent, and they did exactly what they said they would do. Thanks for all the help!

RO
Raymond O.United States
Related searches

What People Search For Before Ordering Shopify Gift Card & Store Credit Setup

Owners reach this page from different searches. Here is how the common ones relate to Shopify Gift Card & Store Credit Setup.

“shopify store credit”, “how to give store credit on shopify”, “how to sell gift cards on shopify” or “shopify gift cards” all point to the same job, which Shopify Gift Card & Store Credit Setup covers from start to finish.

People who look up “shopify gift card code”, “shopify digital gift cards”, “shopify physical gift cards” or “shopify custom gift cards” usually want Shopify Gift Card & Store Credit Setup; the calculator above shows the price and delivery estimate before you commit.

If you searched for “shopify pos gift cards”, “store credit in shopify”, “how to create gift cards in shopify” or “shopify gift card balance”, Shopify Gift Card & Store Credit Setup is the work that answers it.

If you searched for “shopify gift card app” or “shopify gift card and store credit setup”, Shopify Gift Card & Store Credit Setup is the work that answers it.

Related searches include “hire a shopify expert”.

FAQ

Shopify Gift Card Setup FAQs

Straight answers about pricing, timing, how credit works and what you receive.

How much does Shopify gift card setup cost?

Packages start at $390 for Gift Card, $690 for Gift and Credit and $1,190 for Full Program. Design count, the credit method and your sales channels are added in the calculator, so most projects land between roughly $450 and $1,800. You see the exact figure before you pay.

What does a Shopify gift card setup include?

A gift card product with your amounts, a restyled delivery email, a redemption test at checkout and instructions for checking balances. Higher packages add custom amounts, scheduled delivery, store credit, POS sales and a short reporting note. Every package ends with a recorded walkthrough.

How long does Shopify Gift Card & Store Credit Setup take?

The Gift Card package takes 3 to 5 working days, Gift and Credit 5 to 8 and Full Program 8 to 12, before extras. Importing balances or extra designs add days, and the calculator shows the estimate. Sooner and Fastest options shorten the range for a deadline.

How to create gift cards in Shopify without losing the design?

Shopify creates the product and code logic, but the artwork, wording and email are yours to supply. We create the product, upload designs sized for your theme, write the description and restyle the email, so the card looks like part of your brand.

How to sell gift cards on Shopify for a holiday?

Start at least two weeks ahead. Create the product, add the gift card page to your menu, set a delivery date option, test the email, then promote it with an announcement bar and a cart prompt. The holiday promotion extra covers those last three steps.

How to give store credit on Shopify for a return?

Where your store supports Shopify's native store credit you issue it from the customer record or at refund time. Otherwise a credit app does the same job. We configure the route, write the rules and test a refund-to-credit order so your team can repeat it.

Is store credit in Shopify different from a gift card?

Yes. A gift card is code based and can be given to anyone, while credit is attached to a known customer account and applies automatically after login. Gift cards suit gifting, credit suits refunds, loyalty and win-back offers.

Do I need a Shopify gift card app?

Not always. Native gift cards cover selling, emailing and redeeming. A Shopify gift card app earns its fee when you need a credit ledger, expiry rules, bulk issuing or loyalty. We tell you honestly which side of that line your store sits on.

How do customers check a Shopify gift card balance?

We add a clear route for Shopify gift card balance questions: instructions on the gift card page, a lookup step in the account area where supported and an email template that states the remaining value. Staff get a short routine for looking up cards.

Can I sell physical and digital gift cards together?

Yes. Digital cards are delivered by email with a unique code, and physical cards are sold through POS with an activation routine. Both draw on the same balance system, so a card bought in person can be spent online.

Why hire a Shopify expert for something this small?

Because small settings break trust fast. An expert checks the email, the redemption path, POS parity and refund rules together and documents them. That saves you the cost of a failed code on the busiest sales day of the year.

Can you import my existing gift card or credit balances?

Yes, as an extra. We import up to 500 balances from a spreadsheet, reconcile the total against your old records and give you a short report. Larger imports are quoted, because every row has to be checked.

What if my gift card program is bigger than these packages?

Choose the custom option for multi-store programs, Shopify Plus checkout rules, loyalty points or custom app development and we will send a fixed quote with agreed deliverables, so the larger scope still has a clear price.

What happens after Shopify Gift Card & Store Credit Setup is finished?

You receive a recorded walkthrough and a staff guide, and the Full Program includes 14 days of fixes. A 30-day support extra is available in the calculator for questions and small adjustments while real customers start spending cards.

Ready when you are

Get Your Shopify Gift Card Setup Done and Tested

Choose a package, see the exact price and delivery estimate and start your Shopify gift card setup today. We configure the cards, the credit workflow and the handover, and redeem a real test card so you launch with confidence.

  • Secure checkout
  • Two revision rounds
  • Recorded handover included