Shopify stores designed and launched
Shopify cart page task
Shopify Order Notes: Give Shoppers a Place to Say What They Need
Need Shopify order notes that actually appear and actually save? We add the box to the cart in a duplicate theme, check it reaches the order and test on real phones. From $39, fixed price.
- Order notes box in the cart
- Saved to the order
- Clear label and limit
- Kept when the cart changes
From$39
Delivery1 to 3 working days
Revisions2 rounds
Our track record
450+ Shopify Stores Built Since 2015. Your Order Notes Field Gets the Same Care.
Our team has launched more than 450 Shopify stores and holds a 4.9+ rating from verified clients. That experience goes into a task as small as a order notes field, which is why the scope and price are fixed up front.
Average rating from verified clients
Building Shopify stores since
Secure checkout
Pay through a protected checkout and keep a full order record.
Two revision rounds
Included in every package, so the result matches what you pictured.
Backup before changes
We work on a duplicate of your theme, never on your live store.
Problem and result
Shopify Order Notes: Catch the Request Before the Parcel Ships
Customers want to say leave it at the side door, this is a gift or please use the blue box. Without a note field they email afterwards, and the message often arrives after the parcel has gone. A notes box in the cart puts the request on the order from the start.
Instructions that arrive too late
There is no box for customers to write in, or there is one but the text disappears when the cart updates. Requests come by email and are missed in the rush of packing.
Instructions on the order from the start
A clear notes box sits in the cart. What the shopper types is saved with the order, visible in the admin and, if you wish, in your notification email.
What is included
What Your Order Notes Field Includes
When you ask how to add order notes on Shopify, you get the field shown, saved and checked all the way to the order.
Implementation checklist
- An Order notes box in the cart page and the cart drawer
- A label and helper line in your wording
- A character limit and a counter, if you want one
- The note kept when quantities change or the cart updates
- The note saved to the order and shown in the order admin
- The note shown on notification emails where you edit the template
- A fix for notes that go missing after an Ajax update
- Handover note showing where the note appears and how to read it
Shopify saves the note with the order, and shoppers must type it in the cart because it is not asked later at checkout. Showing the note on emails or packing slips depends on your templates, and we state which edits are needed before making them.
See how it works
From Emails After the Order to a Note on the Order
Follow one visit. The shopper types a delivery instruction in the cart, pays and your team reads it on the order.
Scope boundaries
Exactly What Is and Is Not Covered for Your Order Notes Field
Here is exactly where the order notes field begins and ends, what we need from you to start and the cases we would quote on their own.
Included
- An order notes box on your live cart and drawer
- Label, limit and persistence
- Order admin and phone checks
- Two rounds of revisions, then a handover note for Add Order Notes Field
Not included
- Notes on the checkout page itself
- A full custom order form
- Changing packing slip templates without approval
- Changes to the part of checkout that Shopify controls
Access we need
- Collaborator access to your Shopify store
- Your label and limit
- Apps that touch the cart
Quote triggers
- Several custom fields with logic
- Notes shown on slips and emails
- A store theme modified at length by page builder apps
Typical turnaround
- 1 to 2 working days for most order notes field jobs
- Faster options in the calculator
- Timing confirmed before work starts
After launch
- Two revision rounds before go-live
- A short handover note for your order notes field
- Questions about Add Order Notes Field answered; larger changes priced as small tasks
Compare your options
Shopify Order Notes With a Theme Setting, an App or a Freelancer?
Before you choose how to do your order notes field, look at what each option covers and which parts are left to you.
| What matters | Do it yourself | Marketplace seller | Full-service agency | Store Design Expert |
|---|---|---|---|---|
| Note saved to the order | Sometimes | Often | If coded | Yes |
| Kept across cart updates | Sometimes | Often | Rarely | Yes |
| No monthly fee | Yes | No | Yes | Yes |
| Shown on notification emails | No | Sometimes | If coded | Yes |
| Price known before work begins | Free but time-costly | Varies | Quote only | Yes |
| Theme backup before any change | No | Rarely | Usually | Yes |
| Two revision rounds included | No | Varies | Extra cost | Yes |
| Handover note for what changed | No | Rarely | Sometimes | Yes |
Price calculator
Price Your Order Notes Field
Pick a package, adjust the options for your order notes field and set your speed. The fixed price and delivery estimate update with every click, with no hidden fees.
Request a custom quote
Several custom fields with logic, notes shown on slips and emails and themes heavily modified by page builder apps are scoped separately and quoted at a fixed price.
Request a QuoteChanged your mind? Choose Notepad Basic, Notepad Standard or Notepad Plus above to return to the instant calculator.
How it works
How We Handle Your Order Notes Field, Step by Step
The order notes field follows six steps from checkout to handover, and each one has a clear owner and a clear outcome.
- 1
Purchase
Set up your order notes field in the calculator, review the total and pay at checkout, and the scope is agreed from that moment.
- 2
Access
Invite us as a collaborator and complete the quick brief for the order notes field, which keeps your account and passwords entirely under your control.
- 3
Build in a duplicate theme
Work on the order notes field happens in a copy of your theme, never on the version shoppers see.
- 4
QA
We run the order notes field through a test pass on small phones, tablets and desktop screens and correct what we find.
- 5
Handover
Once you sign off, the order notes field goes live and you receive a written note on what changed and where.
- 6
Support
Follow-up questions about the order notes field are part of the service, while new work is quoted as a separate fixed-price task.
Compatibility and QA
Order Notes Checks and Acceptance Criteria
Your order notes field is tested on real devices before you see it, and a backup of your theme means every change can be reversed, so here is what we verify and what counts as done.
What we test
- SavingA test note appears in the order admin exactly as typed.
- PersistenceThe note stays when quantities change or the drawer updates.
- EmailWhere chosen, the note appears on the notification email.
- DevicesDevice checks for the order notes field run on recent iPhone and Android models, tablets and desktop browsers at several window sizes.
- BrowsersUp-to-date Chrome, Safari, Firefox and Edge.
- SafetyQuotes, symbols and emoji in the note do not break the page.
Acceptance criteria
- The notes box shows in the cart
- The note reaches the order admin
- The note stays when the cart updates
- The box types easily on a small phone
- The handover note explains where the note appears
What we need to get started
What We Need to Get Add Order Notes Field Started
There are three ways to let us in and a handful of details to share, and for the order notes field the list below is everything we need.
Collaborator access
To start the order notes field, send the store address and accept our collaborator invitation, which keeps ownership with you and lets you cut access off at any time.
No store yet? We build it first
No store yet means we build the order notes field in our Partner account and you take over the finished store, picking your plan at that point.
Prefer to share a login?
If a staff account suits you better for the order notes field we will use it, and we still point out that collaborator access is easier to revoke.
Wording
Share the label, helper line and character limit you want for the notes box.
Where notes go
Tell us how your team reads orders so we can make the note easy to find.
One decision maker
Someone who can approve the finished order notes field, so revisions stay inside the two included rounds.
If you are unsure how to give access for the order notes field, the short form after checkout lets you ask and we will recommend a route.
Testimonials
What Store Owners Say Before You Order Add Order Notes Field
Verified feedback from clients who trusted us with their Shopify stores and quick tasks alike.
Verified
The website development work was truly impressive. Their attention to detail and ability to exceed expectations made the project a success. Working with them was a breeze, thanks to quick responsiveness and a willingness to go above and beyond.
KD
Kevin D.United States
Verified
Super great to work with, and super fair!
RO
Robert O.United States
Verified
Store Design Expert was very knowledgeable about what I needed done to fix my Shopify store and how to improve the store layout. The project was completed very quickly, and I will definitely use them for support as my business grows.
ST
Samuel T.United States
Verified
Very satisfied with the work. Most importantly, Store Design Expert responded promptly to my questions and concerns. Thank you!
KB
Kyle B.United States
Verified
Outstanding work and outstanding customer service. Five stars! I will absolutely use Store Design Expert again for my next book.
KM
Katharine M.United States
Verified
Store Design Expert was great! They delivered exactly what I asked for and even offered helpful extra suggestions. Highly recommended.
PW
Paul W.United States
Verified
I request Store Design Expert every time I have a project. They are professional and give real attention to detail, which makes the work stand out.
LK
Laura K.United States
Verified
They kept communicating until the problem was fully resolved, and the result was great.
HJ
Henry J.United States
Verified
Super helpful and patient. I am new to ecommerce and Store Design Expert talked me through the whole process and even fixed my payment bridging for me!
LR
Lois R.United Kingdom
Related searches
Searches That Bring Owners to Add Order Notes Field
The searches below are the ones that lead people to Add Order Notes Field.
“shopify order notes not working”, “how to add order notes on shopify”, “how to add order notes to shopify” or “how to enable order notes on shopify” all point to the same job, which Add Order Notes Field covers from start to finish.
People who look up “shopify add order notes”, “shopify enable order notes”, “shopify checkout order notes” or “shopify order note attributes” usually want Add Order Notes Field; the calculator above shows the price and delivery estimate before you commit.
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People who look up “order notes on checkout page shopify” usually want Add Order Notes Field; the calculator above shows the price and delivery estimate before you commit.
FAQ
Shopify Order Notes Questions
Straight answers about cost, scope, timing, apps and what we need from you for your order notes field.
Can you set up Shopify order notes for me, and what does it cost?
Yes. Packages start at $39. The calculator adds options such as a character counter, a custom label, note persistence across updates and a diagnosis of missing notes, and shows your exact price and delivery estimate before checkout.
How soon can I have the order notes field live?
Plan on 1 to 3 working days for a order notes field, counted from the day access arrives, with Sooner and Fastest delivery in the calculator when a date matters.
Is Add Order Notes Field safe for my live store?
Yes. Your live store keeps trading while the order notes field is built in a theme copy, and the original theme stays saved so a rollback takes about a minute.
What do you need from me for Add Order Notes Field?
Collaborator access to your store and your label and limit. If you have no store yet, we can build the order notes field in our Partner account and transfer ownership to you.
Which Add Order Notes Field package should I choose?
Add Order Notes Field comes in 3 packages: Notepad Basic at $39 (1 working day), Notepad Standard at $69 (1 to 2 working days) and Notepad Plus at $119 (2 to 3 working days).
What do I get with Notepad Basic for Add Order Notes Field?
An Order notes box in the cart where shoppers leave instructions, saved to the order and shown in the order admin. It includes: Order notes box in the cart; Saved to the order; Shown in the order admin; Desktop and mobile tested; Clear label and helper line. Notepad Basic costs $39 and takes 1 working day.
What does the Add Order Notes Field calculator ask me?
When you order Add Order Notes Field you pick a package and then answer 3 short questions in the calculator: where should the box show (Cart page, Cart page and drawer); what else with the note (Just the box, Note on the notification email); how soon do you need it live (Standard, Sooner, Fastest).
Which extras can I add to Add Order Notes Field?
For Add Order Notes Field you can add Character counter (+$5), Custom label and helper line (+$5), Keep the note across updates (+$10), Diagnose notes that go missing (+$15) and Fix a notes box that will not save (+$15).
What is the delivery time for Add Order Notes Field?
Depending on the package, Add Order Notes Field is delivered in 1 to 3 working days. Faster scheduling is offered in the calculator: Sooner (+$21), Fastest (+$41).
Ready when you are
Shopify Order Notes: Hear the Request Before You Pack
Pick your package, see the exact price and delivery estimate and get an order notes box that saves and shows up in the admin on every device. If you need several custom fields or notes on slips and emails, request a quote and we will scope it with you.
- Fixed price
- Two revision rounds
- Backup before changes