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Shopify cart page task

Add How Did You Hear About Us Field to Shopify Store: Ask Customers Which Channel Worked

Want to add how did you hear about us field to Shopify store to see which channel brought each order? We build the question in a duplicate theme, save the answer on the order and test on real phones. From $49, fixed price.

  • Source dropdown in the cart
  • Answer saved on the order
  • Your own list of channels
  • An Other box for free text
From$49
Delivery1 to 4 working days
Revisions2 rounds
Shopify cart with a dropdown asking How did you hear about us beside the order summary
Our track record

Over 450 Stores Launched Since 2015. Here Is What That Means for Your How Did You Hear About Us Field.

Store Design Expert has designed and launched more than 450 Shopify stores, and verified clients rate us 4.9+ on average. A how did you hear about us field is a small task, so it gets a fixed price, a clear scope and the same checking as a large project.

450+

Shopify stores designed and launched

4.9+

Average rating from verified clients

2015

Building Shopify stores since

Secure checkout

Pay through a protected checkout and keep a full order record.

Two revision rounds

Included in every package, so the result matches what you pictured.

Backup before changes

We work on a duplicate of your theme, never on your live store.

Problem and result

Add How Did You Hear About Us Field to Shopify Store: Hear It Straight From the Customer

Analytics show which link a shopper clicked last, not whether a podcast, a friend or a magazine put your name in their head. A short question in the cart lets customers tell you directly, and over time the answers show which channels deserve more of your budget.

How did you hear about us fieldHow did you hear about us field. Before: no source on the order. After: customers tell you. 1. Source dropdown in cart. 2. Saved on the order. 3. Your own list of channels.How did you hear about us fieldBefore: no source on the order. After: customers tell you.BeforeBeforeAfterAfterNorthlineYour cartSubtotal$82.00CheckoutMissingNorthlineYour cartSubtotal$82.00CheckoutHow did you hear about us?Choose oneSubmit1Source dropdown in cart2Saved on the order3Your own list of channels
How did you hear about us fieldHow did you hear about us field. Before: no source on the order. After: customers tell you. 1. Source dropdown in cart. 2. Saved on the order. 3. Your own list of channels.How did you hear about usfieldBefore: no source on the order. After:customers tell you.BeforeBeforeAfterAfterNorthlineYour cartSubtotal$82.00CheckoutMissingNorthlineYour cartSubtotal$82.00CheckoutHow did you hear about us?Choose oneSubmit1Source dropdown in cart2Saved on the order3Your own list of channels
Before

Marketing credit that nobody can see

Orders arrive as direct or search traffic, so word of mouth, podcasts and offline channels look invisible. You guess where to spend, and customers are never asked.

After

A direct answer on every order

A short dropdown asks how the customer heard about you. The answer is saved on the order, can show in the notification email and can be counted in a simple sheet.

What is included

What Your Source Field Includes

When you add a how did you hear about us field in Shopify, you get a question that is asked, saved and readable.

Implementation checklist

  • A How did you hear about us dropdown in the cart and drawer
  • Your list of channels, such as search, friend, podcast, social and other
  • An Other box that opens for a short free-text answer
  • An optional or required rule, as you choose
  • The answer saved as a cart attribute and shown in the order admin
  • The answer shown on the notification email where you edit the template
  • A simple sheet or tag method to count answers
  • Handover note explaining how to read and change the answers

The question sits in the cart because the checkout page cannot be freely edited on every plan, and a thank you page survey needs a checkout tool or an app, which we explain but do not quote. A consent line is your responsibility where your market requires one.

See how it works

From Guessing Channels to Customers Telling You

Follow one visit. The shopper picks how they heard about you in the cart and you see the answer on the order.

Source question to checkoutA shopper moves through three connected screens: 1 Cart question, 2 Pick a source, 3 Checkout. A free-shipping bar fills (Source saved), an upsell (Mat cleaner) is added so the total changes from $74.00 to $86.00, trust badges appear (Secure payment, 30-day returns, Fast dispatch) and the Pay now button pulses. Source question to checkout1Cart questionHow did you hear?Source savedYoga mat$58.00Strap set$16.00Total$74.00Checkout2Pick a sourceYoga mat$58.00Strap set$16.00Mat cleaner$12.00AddAddedTotal$74.00$86.00Checkout3CheckoutTotal$86.00Secure payment30-day returnsFast dispatchPay now1Cart question2Pick a source3Checkout
Source question to checkoutA shopper moves through three connected screens: 1 Cart question, 2 Pick a source, 3 Checkout. A free-shipping bar fills (Source saved), an upsell (Mat cleaner) is added so the total changes from $74.00 to $86.00, trust badges appear (Secure payment, 30-day returns, Fast dispatch) and the Pay now button pulses. Source question to checkout1Cart questionHow did you hear?Source savedYoga mat$58.00Strap set$16.00Total$74.00Checkout2Pick a sourceYoga mat$58.00Strap set$16.00Mat cleaner$12.00AddAddedTotal$74.00$86.00Checkout3CheckoutSecure payment30-day returnsFast dispatchTotal$86.00Pay now
Scope boundaries

Exactly What Is and Is Not Covered for Your How Did You Hear About Us Field

Clear boundaries keep the how did you hear about us field a fixed-price task, so here is what it covers, what it does not, what we need and when a custom quote is fairer than forcing it into a package.

Included

  • A source question on your live cart and drawer
  • Channel list, Other box and rules
  • Order admin and phone checks
  • Two rounds of revisions, then a handover note for Add "How Did You Hear About Us?" Field

Not included

  • A thank you page survey
  • Attribution modelling
  • A full survey platform
  • Changes to the part of checkout that Shopify controls

Access we need

  • Collaborator access to your Shopify store
  • Your channel list
  • Optional or required choice

Quote triggers

  • A thank you page survey
  • Answers sent to your CRM
  • Themes that have been heavily modified by page builders

Typical turnaround

  • 1 to 3 working days for most how did you hear about us field jobs
  • Faster options in the calculator
  • Timing confirmed before work starts

After launch

  • Two revision rounds before go-live
  • A short handover note for your how did you hear about us field
  • Questions answered; bigger changes quoted separately
Compare your options

Add How Did You Hear About Us Field to Shopify Store With an App, a Snippet or a Freelancer?

A how did you hear about us field can be done in several ways, and this table lines them up on cost, care and what you are left with afterwards.

What mattersFree app or DIYGig marketplaceLarge agencyStore Design Expert
Answer saved on the orderSometimesYesIf codedYes
Your own channel listOftenOftenOftenYes
No monthly feeYesNoYesYes
Answer tagged or countedNoSometimesIf codedYes
Price known before work beginsFree but time-costlyVariesQuote onlyYes
Theme backup before any changeNoRarelyUsuallyYes
Two revision rounds includedNoVariesExtra costYes
Handover note for what changedNoRarelySometimesYes
Price calculator

Price Your How Did You Hear About Us Field

Pick a package, adjust the options for your how did you hear about us field and set your speed. The fixed price and delivery estimate update with every click, with no hidden fees.


Choose your packageRequired

The three packages stretch the how did you hear about us field from the essentials to a fully tuned version, and the options below finalise the price.

A How did you hear about us dropdown in the cart, saved to the order so you can see which channel each customer came from.

  • Source dropdown in the cart
  • Saved to the order
  • Your list of channels
  • Desktop and mobile tested

For stores that want an Other box that opens for free text, an optional field and the answer shown on the order notification.

  • Everything in Source Basic
  • Other box for free text
  • Optional or required
  • Answer on the notification email
  • Works in the cart drawer too

A fully tuned source question: answers tagged on the order, a tidy channel list and a simple count of answers you can read in a sheet.

  • Everything in Source Standard
  • Answers tagged on the order
  • Tidy channel list
  • Simple answer count sheet
  • Thirty-day fix window

A thank you page survey, answers sent to your CRM and themes heavily modified by page builder apps are scoped separately and quoted at a fixed price.

Required or optional?Required

Required fields need more testing.

Free-text option?Required

An Other box adds script work.

How soon do you need it live?Required

Standard follows the schedule your other choices set. Pay to move up the queue and go live sooner.

Optional extrasOptional

Each one begins switched off. Turn on what you need, watch the total, switch it back off.

Request a custom quote

A thank you page survey, answers sent to your CRM and themes heavily modified by page builder apps are scoped separately and quoted at a fixed price.

Request a Quote

Changed your mind? Choose Source Basic, Source Standard or Source Plus above to return to the instant calculator.

How it works

How We Handle Your How Did You Hear About Us Field, Step by Step

From purchase to handover in six steps, with a duplicate theme and a test pass in the middle, so the how did you hear about us field never surprises you.

  1. 1

    Purchase

    Decide how far you want the how did you hear about us field to go, pay at checkout and receive a written confirmation of the scope.

  2. 2

    Access

    Give us collaborator access and answer a few questions, and your store stays yours with no owner password needed for the how did you hear about us field.

  3. 3

    Build in a duplicate theme

    We make the how did you hear about us field in a duplicate of your theme, so your live store keeps selling while we work.

  4. 4

    QA

    Nothing is shown to you until the how did you hear about us field passes our written checks on the devices your shoppers use.

  5. 5

    Handover

    Following your approval we release the how did you hear about us field and leave you with a clear record of the changes.

  6. 6

    Support

    Once the how did you hear about us field is live we remain on hand for questions, and further changes are scoped and priced first.

Compatibility and QA

Source Field Checks and Acceptance Criteria

Each how did you hear about us field is tested on actual phones and browsers against the list below before you review it, and the theme backup we keep makes the whole job reversible.

What we test

  • SavingA test answer appears in the order admin as chosen.
  • RulesA required field blocks checkout until answered and an optional one does not.
  • OtherThe Other box opens only when chosen and saves its text.
  • DevicesThe how did you hear about us field is reviewed on current iOS and Android phones, on tablets and on desktop screens of several sizes.
  • BrowsersChrome, Safari, Firefox and Edge, each in its current version.
  • SafetyTyped text in the Other box does not break the page.

Acceptance criteria

  • The source question shows in the cart
  • The answer reaches the order admin
  • The required rule works as chosen
  • The dropdown opens cleanly on a small phone
  • The handover note explains how to read the answers
What we need to get started

What We Need to Get Add "How Did You Hear About Us?" Field Started

Pick the access route that suits you, because whichever one you choose, the how did you hear about us field is built in a duplicate of your theme and we tell you before anything goes live, so only the items below are needed for it.

Collaborator access

Send your store URL and approve our Shopify collaborator request for the how did you hear about us field, and you stay the owner, no password is shared and you can remove our access once the work is live.

No store yet? We build it first

With no store yet, we set one up in our Partner account, build the how did you hear about us field there and transfer ownership to you, so the only thing left for you is choosing a plan.

Prefer to share a login?

Sharing a staff login is possible for the how did you hear about us field, but we lean towards collaborator access since it is quicker to remove afterwards.

Your channels

Share the list of channels you want customers to choose from.

Rules

Tell us whether the question is optional or required and how you plan to read the answers.

One decision maker

Name one approver for the how did you hear about us field and revisions stay neatly within the two rounds we include.

For any doubt about how to share access for the how did you hear about us field, the form after checkout has a box for it and we reply with a recommendation.

Testimonials

What Store Owners Say Before You Order Add "How Did You Hear About Us?" Field

Verified feedback from clients who trusted us with their Shopify stores and quick tasks alike.

Verified

Thank you so much to Store Design Expert and the team. My site looks far more appealing to customers, and I will happily recommend your services to other new small businesses.

JS
Jennifer S.United States
Verified

Outstanding work and outstanding customer service. Five stars! I will absolutely use Store Design Expert again for my next book.

KM
Katharine M.United States
Verified

Store Design Expert was great! They delivered exactly what I asked for and even offered helpful extra suggestions. Highly recommended.

PW
Paul W.United States
Verified

I request Store Design Expert every time I have a project. They are professional and give real attention to detail, which makes the work stand out.

LK
Laura K.United States
Verified

They kept communicating until the problem was fully resolved, and the result was great.

HJ
Henry J.United States
Verified

Super helpful and patient. I am new to ecommerce and Store Design Expert talked me through the whole process and even fixed my payment bridging for me!

LR
Lois R.United Kingdom
Verified

I am beyond satisfied! Store Design Expert went above and beyond on my project. Highly recommended!

MD
Michael D.United States
Verified

The experience was tailored to my brand and specifications to the letter. I love the result.

EP
Eric P.United States
Verified

They definitely get the job done. Very patient and understanding throughout the whole project.

BS
Brian S.United States
Related searches

What People Search For Before Ordering Add "How Did You Hear About Us?" Field

The searches below are the ones that lead people to Add "How Did You Hear About Us?" Field.

Related searches include “how to add custom fields to shopify checkout”, “shopify custom fields checkout” or “custom fields shopify checkout”.

You may also have come across “best survey app for shopify” while reading about Add "How Did You Hear About Us?" Field.

FAQ

Add How Did You Hear About Us Field to Shopify Store Questions

Straight answers about cost, scope, timing, apps and what we need from you for your how did you hear about us field.

Can you add how did you hear about us field to Shopify store, and what does it cost?

Yes. Packages start at $49. The calculator adds options such as the answer on the notification email, a count sheet, order tags and the same question in the cart drawer, and shows your exact price and delivery estimate before checkout.

How long does it take to get the how did you hear about us field done?

Most how did you hear about us field jobs take 1 to 4 working days from the day we have access, and the Sooner and Fastest options in the calculator shorten that if you have a launch or campaign date.

Is Add "How Did You Hear About Us?" Field safe for my live store?

Yes. Because the how did you hear about us field lives in a theme copy until you approve it, a problem cannot reach shoppers and the original is one click from being restored.

What do you need from me for Add "How Did You Hear About Us?" Field?

Collaborator access to your store and your list of channels. Where there is no store yet, we build the how did you hear about us field in a development store of our own and transfer it to you afterwards.

What packages are available for Add "How Did You Hear About Us?" Field?

There are 3 Add "How Did You Hear About Us?" Field packages: Source Basic at $49 (1 to 2 working days), Source Standard at $89 (2 to 3 working days) and Source Plus at $149 (3 to 4 working days).

What does Source Basic include for Add "How Did You Hear About Us?" Field?

A How did you hear about us dropdown in the cart, saved to the order so you can see which channel each customer came from. It includes: Source dropdown in the cart; Saved to the order; Your list of channels; Desktop and mobile tested; Other box for free text. Source Basic costs $49 and takes 1 to 2 working days.

What does the Add "How Did You Hear About Us?" Field calculator ask me?

Beyond the package, Add "How Did You Hear About Us?" Field needs 3 decisions from you: required or optional (Optional, Required before checkout); free-text option (A list only, List plus an Other box); how soon do you need it live (Standard, Sooner, Fastest).

What can I add on top of Add "How Did You Hear About Us?" Field?

For Add "How Did You Hear About Us?" Field you can add Answer on the notification email (+$15), Answer count sheet (+$15), Tag the order with the answer (+$15), Also in the cart drawer (+$10) and Fix a source field that does not save (+$15).

What if my Add "How Did You Hear About Us?" Field job needs more than the packages cover?

For Add "How Did You Hear About Us?" Field work outside the packages, choose Request a custom quote. We put the scope in writing and give you one fixed price before we begin.

Ready when you are

Add How Did You Hear About Us Field to Shopify Store: Let Customers Credit the Channel

Pick your package, see the exact price and delivery estimate and get a source question whose answers land on the order on every device. If you need a thank you page survey or answers sent to a CRM, request a quote and we will scope it with you.

  • Fixed price
  • Two revision rounds
  • Backup before changes